[Remote] Social Media Manager

Note: The job is a remote job and is open to candidates in USA. Jamf is a company that helps organizations manage Apple devices effectively. They are seeking a Social Media Manager to oversee organic and paid social media channels, develop strategies, and elevate social media literacy within the marketing organization.

Responsibilities

• Own and maintain the content calendar across LinkedIn, X (Twitter), Instagram, Facebook, and Threads by writing copy aligned to campaigns, product launches, events and brand moments
• Write, edit, and publish platform-native copy tailored to each channel’s tone and audience
• Lead community management: monitor and respond to comments, mentions, and DMs daily; escalate sensitive issues to Marketing leadership with recommended action
• Coordinate with stakeholders across Marketing, Product, Events, Customer Education, HR and executive teams to source content, serving as the go-to social media resource for platform strategy, managing incoming requests via Jira with clear lead-time expectations, briefing requirements, and approval workflows
• Track and report on organic social performance using Oktopost and Google Analytics, delivering quarterly trend reviews and campaign-specific reports to Marketing leadership while applying UTMs to every shared link ensuring clean attribution and reporting. Proactively share platform updates and emerging trends with stakeholders to inform strategy
• Develop and execute paid social strategies on LinkedIn and Meta across multiple regions to build awareness and support go-to-market goals
• Configure, manage, and optimize campaigns end-to-end: A/B testing creatives, targeting, ad formats, and budgets to drive continuous improvement
• Manage regional budgets and monthly forecasting by partnering with Data Analysts to maintain attribution and performance reporting
• Collaborate with Product Marketing, Field Marketing and Content teams to align paid social with ABM and integrated campaign initiatives
• Own day-to-day management of Jamf’s employee advocacy program on Oktopost, curating and loading content, onboarding new advocates, tracking and reporting on program performance and maintaining the roster
• Drive participation through internal Slack communications, monthly recognition incentives and enablement, partnering with HR and leadership to activate executives as advocates
• Train and encourage advocates to personalize suggested copy, periodically audit what employees share for brand alignment, maintain enablement resources including copy guidance, UTM tutorials, and Oktopost how-to materials
• Manage the monthly advocate recognition program, incentive distribution and ongoing evaluation of scalable global gifting solutions

Skills

• Minimum of 7 years of B2B social media experience spanning organic, paid and advocacy channels
• Proven track record managing organic brand social accounts and paid campaigns across LinkedIn, Facebook, X, Instagram, and/or Threads — including targeting, budget management and optimization
• Proficient with UTMs, Google Analytics and social analytics platforms; comfortable building performance reports for non-social audiences
• Exceptional writing skills with the ability to adapt brand voice across platforms, audiences and content types without losing authenticity
• 4 year / Bachelor's Degree in Marketing, Communications, Journalism or related field; a combination of relevant experience and education may be considered
• Hands-on experience managing an employee advocacy program; Oktopost experience strongly preferred
• Demonstrated ability to function as an internal advisor or SME: translating social media expertise into guidance others can act on
• Self-motivated learner who actively tracks platform changes, tests new formats and tools, and brings that knowledge back to the team
• Experience coordinating social media for large-scale events (trade shows, virtual summits, user conferences)
• Organized and detail-oriented with the ability to manage a multi-platform content calendar, competing deadlines, and stakeholder relationships across Marketing, HR, Product, Sales and executive teams
• Data-driven with experience using performance insights to evolve strategy and advocate for resources

Benefits

• Our volunteer time off allows employees to support and give back to our communities.

Company Overview