[Remote] Integrations Consultant

Note: The job is a remote job and is open to candidates in USA. MaintainX is the world's leading AI-powered maintenance and asset management platform, serving over 13,000 customers. The Integrations Consultant plays a crucial role in the company's post-sales process, leading integration projects and ensuring successful implementations for clients.

Responsibilities

• Lead integration projects from initiation to completion, ensuring project timelines and milestones are met
• Collaborate with clients to define and adhere to project scope, objectives, and deliverables
• Assess client systems and requirements to design effective integration solutions
• Troubleshoot technical issues and provide solutions during the integration process
• Apply technical skills to provide expert integration advice on how to best utilize our Open REST APIs
• Create and present detailed, actionable integration plans that enable both MaintainX and our customers to understand and execute on the full scope of our integration processes
• Serve as the primary point of contact for clients during integration projects
• Maintain strong client relationships by providing exceptional service and support
• Train client personnel on how to use integrated systems effectively
• Work with the MaintainX Integration, Engineering, and Product teams to prioritize and discuss customer needs
• Work directly with Sales Engineers, Solution Architects, and Integration Developers to translate client requirements
• Work closely with third-party solution integrators to communicate client requirements and manage integration projects

Skills

• Experience in technical consulting. This may include, but is not limited to, prior roles in solutions architecture, sales engineering, product management, or software development
• An ability to understand how to organize and consolidate customers' data in various formats and from various source applications
• Excellent project management skills and the ability to lead cross-functional teams
• Proficiency in programming languages (JavaScript), APIs, and data transformation
• Ability to translate business requirements into technical solutions
• Detail and process-oriented, with the ability to manage projects spanning external and internal stakeholders
• Critical thinking mindset and scrappy enough to think on your feet for customers
• Excellent written, verbal and client-facing communication skills
• Experience with Integration Tools such as Workato, Boomi, Tray.io and/or Zapier
• Knowledge of and ability to speak effectively to Tech Stack components: TypeScript / NodeJS / React / ReactNative / and MySQL
• Bachelor's Degree in Computer Science, Management Information Systems, Engineering, or related field
• Experience with ERPs such as SAP, Oracle, NetSuite, Microsoft Dynamics, Sage, and other 3rd party integrations
• Experience in the manufacturing industry
• Knowledge of IoT Sensors, Historians, SCADA, PLCs and Industry 4.0 Technologies

Benefits

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.

Company Overview

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