[Remote] Cyber Defense Analyst (Puerto Rico)

Note: The job is a remote job and is open to candidates in USA. RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a Cyber Defense Analyst to support the operation and maintenance of enterprise network security services while developing expertise in firewall technologies. The role involves troubleshooting network issues, monitoring security events, and participating in a structured learning program to gain industry-recognized certifications.

Responsibilities

• Support the administration and operation of enterprise firewall and network security platforms
• Assist with implementing and maintaining network security policies and controls
• Troubleshoot network connectivity and security issues under the guidance of senior engineers
• Learn and support Palo Alto Networks firewall technologies and related security services
• Monitor network security events and assist with incident investigation and resolution
• Work with internal customers and engineering teams to support secure and reliable network services
• Participate in a structured self-paced learning program utilizing computer-based training (CBT) and hands-on lab exercises. The learning path will include foundational networking concepts, core cybersecurity principles, and progressively advance to Palo Alto Networks technologies and firewall engineering. Each phase of training may culminate in obtaining an industry-recognized certification
• Participate in a rotational on-call schedule after completing training and demonstrating proficiency
• This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only

Skills

• A University Degree or equivalent experience and minimum 2 years prior relevant experience
• 2+ years of experience in networking, firewalls, IT infrastructure, or cybersecurity
• Basic understanding of networking concepts including TCP/IP, routing, switching, DNS, and VPN technologies
• Desire to develop into a Palo Alto Networks Firewall Engineer
• Strong analytical and troubleshooting skills with the ability to learn new technologies quickly
• Experience with enterprise firewalls (cisco, checkpoint, fortigate)
• Familiarity with Palo Alto Networks products or other Next-Generation Firewall technologies
• Associate-level networking or security certifications (CCNA, Network+, Security+, or equivalent)
• Demonstrated history of self-directed learning, lab work, home projects, or technical certifications that show initiative and a passion for technology

Benefits

• Healthcare
• Wellness
• Retirement and work/life benefits
• Career development and recognition programs
• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care

Company Overview