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Director, Product

Remote role Full-time Open position

Material Bank is the world’s largest material marketplace for the architecture and design industry. Operating in 37 countries, our platform has become the standard for design professionals around the globe. Every day, Material Bank connects thousands of designers with tens of thousands of materials from leading brands. Material Bank is the fastest and most powerful way for design professionals to search, sample, and specify materials. As the Director of Product, you’ll lead and drive key areas of the Material Bank platform, creating real value for the brands that power the marketplace while also operating broadly where the platform and business require it. This is a senior, hands-on leadership role with meaningful ownership of a core product area, for someone who understands that operating at scale is its own discipline. You will partner closely with the Head of Product to shape direction and ensure strong execution, working with engineering, design, sales, and marketing to move quickly, make sound decisions, and ship meaningful work. You will join at a pivotal moment as we launch MB3, our next-generation platform, a ground-up rebuild designed to make Material Bank faster, smarter, and more valuable for every stakeholder. This role will play a key part in shaping, launching, and iterating on MB3, ensuring the product delivers meaningful impact for both sides of the marketplace. To succeed, you must be equally comfortable contributing to product strategy and driving execution at a high level of quality. You understand marketplace dynamics from both sides and take pride in driving measurable business outcomes, not just shipping features. This role is built for a product leader who can bring clarity to ambiguity, connect product decisions to business impact, and raise the bar within their domain and across the team. Ideal candidate will be located in Raleigh, North Carolina (Hybrid) or Boston, MA (Remote).

What You'll Do

Own the product experience for brands and suppliers on the platform, including onboarding, catalog management, analytics, visibility, and other core workflows Partner with marketing to define and build product capabilities that support demand generation and measurable business growth Partner closely with customer success teams to identify friction, unlock growth opportunities, and drive adoption, engagement, and retention Shape and influence the broader platform roadmap, raising the bar on quality, scalability, and capability across the business Play a key role in the MB3 platform relaunch, owning major product initiatives during a critical period of transformation Contribute to revenue and monetization strategy, with a seat at the table as growth opportunities are being shaped Operate across both strategic planning and day-to-day execution, ensuring the team is focused on the highest-impact work and consistently delivering results Use rapid prototyping and AI tools to accelerate product development, validate ideas early, and improve team velocity Raise the effectiveness of the team by sharing tools, workflows, and best practices that make the entire organization faster and more effective What You'll Bring 7+ years of experience in product management, including meaningful experience in a senior or lead capacity Strong technical background with proven experience in B2B SaaS, marketplace, or platform products, with a clear understanding of multi-sided dynamics and value creation on both sides of the marketplace Strong commercial instincts, with the ability to connect product decisions naturally to revenue and business outcomes Hands-on approach to leadership — someone who not only sets direction but also does the work Clear communication skills and the ability to move quickly and influence cross-functional teams without relying on formal authority High level of self-sufficiency, with the ability to pick up a problem, ask the right questions once, and drive it forward independently Comfort with ambiguity and a strong ability to create clarity and momentum without waiting for permission Experience in design, architecture, creative industries, or working with manufacturers and material brands is a plus, but not required What you’ll get from us: Our people: We are a growth-driven team that values efficiency, builds smart automation, operates in small empowered teams, and moves quickly from idea to execution. Relaxation and Celebrations: Flexible PTO, Sick Days, Paid National Holidays, and even more (ask us about this when we connect). Health Benefits: We contribute to your medical, dental, vision and short-term/long-term disability plans and have a strong employee assistance program. Plan for your Retirement: 401(k) eligible after your first 90 day's employed! Giving Back: We sponsor multiple events throughout the year to help out our communities. Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters! Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both. Material Bank is proud to be an equal opportunity employer. We value diversity, and all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status or other status protected under any applicable federal, state or local law. Apply To This Job

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Experienced Part-Time Customer Service Specialist | Fully Remote Job // No Prior Experience Required – Competitive Hourly Salary Join Hirevector as a Part-Time Customer Service Specialist and Unlock a Rewarding Career in Customer Support Are you searching for a flexible, part-time, work-from-home opportunity that offers a competitive hourly salary and requires no prior experience? This is your chance! Hirevector is currently hiring Part-Time Customer Service Specialists to join our remote team. If you are motivated, eager to learn, and ready to start a rewarding career in customer support, then this role is perfect for you. This position is open to candidates across the USA and worldwide. With paid training, flexible schedules, and excellent pay, this is one of the best entry-level opportunities for anyone looking to balance work and life while earning a competitive income. About Hirevector Hirevector is a leading provider of innovative solutions and services, dedicated to delivering exceptional customer experiences. Our team is passionate about empowering individuals to succeed in their careers, and we're committed to creating a work environment that fosters growth, collaboration, and innovation. Job Overview As a Part-Time Customer Service Specialist, you will be responsible for assisting customers via phone, chat, or email. Your main role will be to ensure that customers have a positive experience by answering their questions, resolving issues, and providing helpful solutions. Don't worry if you don't have customer service experience – we provide comprehensive training to set you up for success. All you need is a positive attitude, communication skills, and reliability. Key Responsibilities Responding to customer inquiries via phone, email, or live chat. Providing product or service information in a clear and friendly manner. Assisting customers with billing, technical support, or order tracking. Handling customer complaints professionally and providing quick resolutions. Documenting all customer interactions in the CRM system. Collaborating with other team members to improve processes and customer satisfaction. Meeting weekly performance goals and maintaining high service standards. Required Skills & Qualifications The best part about this role is that no degree or prior experience is required. We value attitude, willingness to learn, and dedication more than background experience. We're looking for candidates who: Have strong written and verbal communication skills. Are patient, empathetic, and customer-focused. Can multitask while handling customer interactions. Are comfortable using computers, email, and chat platforms. Have a quiet workspace and reliable internet connection. Are flexible and open to working evenings, weekends, or part-time hours. Preferred Qualifications Previous customer service, retail, or hospitality experience is a plus – but not required. Remote Work Requirements To succeed in this role, you will need: A laptop or desktop computer. Reliable high-speed internet. A headset or microphone for clear communication. A distraction-free workspace at home. Competitive Hourly Salary & Benefits We strongly believe in paying our employees well for their time and dedication. As a Part-Time Customer Service Specialist, you'll enjoy: Competitive hourly salary: $24 – $32 per hour (depending on performance & experience). Paid training provided – earn while you learn. Weekly or bi-weekly pay via direct deposit. Flexible schedules that work around your lifestyle. Performance bonuses and incentive pay. Career advancement opportunities into full-time positions. Work-life balance with a 100% remote setup. Why This Job is Perfect for You This is not just another part-time gig – it's a career stepping stone. You'll build valuable communication, problem-solving, and customer engagement skills while earning a competitive hourly salary from the comfort of your home. Here's why you'll love it: No degree or experience required – start immediately. Work from anywhere with flexible hours. Competitive pay with growth opportunities. Paid training & full support from our team. A stable role with consistent part-time hours. How to Apply (Immediate Openings) Getting started is easy! To apply, simply: Submit your updated resume. Complete a short online application form. Attend a virtual interview (no in-person required). Begin paid training and start working within days! Don't miss this opportunity to join Hirevector as a Part-Time Customer Service Specialist and earn a competitive hourly salary ($24–$32 per hour) while working from home. If you are reliable, motivated, and ready to provide outstanding customer support, we want you on our team. Apply today and start your remote customer service career with one of the best-paying part-time opportunities available! Apply Job!

Remote role Full-time