Human Services Job Link Intern

The County of Sonoma Human Services Department is looking for energetic individuals currently enrolled in a workforce development program to assist their Employment and Training Job Link Program! Please note: To be considered for this opportunity, you must be enrolled in a formal workforce development program. Examples include: Conservation Corps North Bay, Petaluma People Services Center, Goodwill Industries of the Redwood Empire, etc.

• As a Job Link Intern with the County of Sonoma, you will perform a variety of administrative and clerical activities, such as: creating, updating, and closing client case files (physical and/or electronic); creating and managing appointment spreadsheets; managing Job Link emails and interpretation requests; processing invoices and reimbursements; contacting clients quarterly for data collection purposes; entering data in program databases; answering phones and providing exceptional customer service; assisting Job Link staff with projects and client orientations; scheduling/attending meetings and taking notes; and performing other duties as assigned.
• As a Job Link Work Experience Intern, you will participate in structured on-the-job training assignments in the Employment and Training Division of the Human Services Department and will learn a wide variety of tasks, including:
• An overview of the function and services of the Job Link program
• Microsoft Office Suite programs, data collection, and data entry
• Customer service, time management, and organization skills
• Verbal and written communication skills
• Teamwork, leadership, and professionalism

EMPLOYMENT Interns are not in the classified civil service and do not have property rights to permanently allocated positions. In addition, they do not receive most employee benefits such as: long-term disability insurance coverage; accrual of vacation and sick leave; participation in the County retirement program; or eligibility to take promotional examinations. Paid interns may meet the eligibility requirements (generally worked 11 consecutive pay periods with a minimum of 440 hours and are scheduled at least 40 hours per pay period) to qualify for a County contribution toward medical coverage. Dependent coverage may also be available at employee's cost. Interns may not work in excess of 1,560 hours in a twelve month period. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Education: Current enrollment as a participant in a formal workforce development program. Experience: None required. License: Possession of a valid driver's license at the appropriate level including necessary endorsements as required by the State of California may be required depending upon assignment to perform the essential functions of the position. Some knowledge of: basic customer service skills; general goals and purposes of county and departmental programs, services, and operations; and basic occupational hazards and standard safety practices. Ability to: understand and follow oral and written instructions; work under supervision; learn and perform assigned tasks and routines; establish and maintain harmonious work relationships with co-workers and the general public; work in an efficient and safe manner. Applications and supplemental questionnaires will be reviewed to ensure candidates meet the minimum requirements for the position. Candidates possessing these requirements will be referred to the department for further consideration. The hiring department will contact candidates who appear to best meet the requirements and needs of the position and take further steps in making a selection for the internship. If selected, candidates must show proof of current enrollment as a participant in a workforce development program. Please visit Getting-a-Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer are contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the require Apply To This Job