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[Remote] Growth & Lifecycle Marketer

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Userflow is a forward-thinking company looking for an AI-first marketer to take on a greenfield role in growth and lifecycle marketing. The successful candidate will be responsible for building the lifecycle engine from scratch, driving PQL conversion, and collaborating with a growth squad to enhance user activation and retention strategies.

Responsibilities

  • Build the lifecycle engine from the ground up — design and launch activation sequences, behavioral triggers, in-app messaging strategy, and retention and expansion plays that move signups to activated users and activated users to advocates
  • Drive PQL volume and conversion — identify where qualified users are dropping off, develop hypotheses, and run the experiments and programs that move the conversion number — then clearly explain why it moved
  • Run growth experiments with the squad — partner with the PM and GTM Engineer to design, execute, and learn from funnel experiments; you bring the hypotheses and customer intuition, the GTM Engineer handles instrumentation and automation
  • Own the in-product experience alongside CS — partner closely with the Customer Success team on in-product flows and develop genuine, hands-on expertise in Userflow's own product; understanding what we build is inseparable from knowing how to grow it
  • Architect an AI-native marketing stack — help design and implement the future-state marketing technology infrastructure, with a focus on AI tools for behavioral segmentation, predictive modeling, and personalization at scale
  • Contribute to the top-of-funnel acquisition mix — as the role matures, bring your funnel intelligence into shaping how Userflow grows demand at the top

Skills

  • 5+ years of experience spanning lifecycle marketing, growth, and demand generation — ideally at a PLG SaaS company; breadth across all three matters more than depth in just one
  • AI-native by default — you don't dabble in AI tools, you rely on them systematically: to diagnose funnel drop-offs, generate sharp hypotheses, automate and personalize messaging, and dramatically increase your execution speed and leverage
  • Proven lifecycle builder — you've designed and launched activation sequences, behavioral trigger programs, and retention plays, and you can speak to what worked, what didn't, and why
  • Strong funnel intuition — you can look at a conversion funnel cold and form credible hypotheses about where it's breaking and what to test first
  • High autonomy, low overhead — you can operate effectively without a team beneath you, move fast in an environment with minimal process, and create structure where it doesn't yet exist
  • Hands-on experience with in-app messaging or product adoption platforms (bonus points if you've used Userflow or a direct competitor)
  • Familiarity with PLG instrumentation concepts — product analytics, event tracking, attribution — even if the GTM Engineer is your technical execution partner
  • Experience building or evaluating AI-powered martech tools for segmentation, personalization, or predictive modeling

Company Overview

  • Userflow builds in-app tours, checklists, and surveys for SaaS companies. It is a sub-organization of Beamer. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://userflow.com.
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