[Remote] CSR Final Expense Team Manager
Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment. The role involves connecting with individuals interested in benefit programs, guiding them through the enrollment process, and developing a motivated team while fostering a culture of accountability and growth.
Responsibilities
- Connect with individuals who have expressed interest in learning about benefit programs
- Schedule and conduct virtual consultations with clients via Zoom
- Guide individuals and families through available benefit options with clarity and professionalism
- Support clients through the enrollment process and provide follow-up assistance
- Maintain accurate digital records and ensure compliance with documentation standards
- Recruit, mentor, and develop a team of motivated professionals
- Support onboarding and ongoing development of team members
- Set clear performance expectations and help team members track measurable progress
- Provide coaching, mentorship, and constructive feedback
- Analyze team performance metrics and identify opportunities for improvement
- Lead team meetings, development sessions, and strategy discussions
- Foster a culture of accountability, collaboration, and continuous growth
Skills
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
- Have experience in leadership, management, or team development
- Are confident communicators who lead with clarity and accountability
- Enjoy coaching and developing others
- Are strategic thinkers who can analyze performance and guide improvement
- Are self-motivated and comfortable managing responsibilities in a remote environment
Benefits
- 100% remote leadership opportunity — work from anywhere in the United States
- Flexible schedule with autonomy over your team and responsibilities
- Ongoing leadership mentorship and development resources
- Weekly pay via direct deposit
- Performance-based bonuses and recognition programs
- Equity opportunities for qualifying leaders
- Incentive travel opportunities
- Clear advancement pathways into senior leadership roles
- A collaborative leadership network focused on growth and support
Company Overview