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[Remote] Key Account Manager - Utility

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. ABB is a global technology leader driving sustainable and efficient solutions in electrification and automation. As a Key Account Manager - Utility, you will develop and manage account strategies focused on growth and customer satisfaction while leading sales activities and resolving customer issues.

Responsibilities

  • Shape sales strategy and account plans by aligning customer business goals and objectives, prioritizing opportunities, and developing executive relationship strategies
  • Set and drive achievement of sales targets, manage volume/mix/profitability, and implement recovery plans when needed
  • Serve as the primary customer contact, lead negotiations, resolve claims, and collaborate with Inside Sales and District Sales to enhance satisfaction and operational efficiency
  • Maintain deep knowledge of customer drivers, competitive activity, and market trends to inform strategy, create value, and coordinate internal resources for tailored solutions

Skills

  • Bachelor's degree in Engineering preferred, with a minimum of 8 years of experience in Engineering, Project Management, Sales, and/or Marketing
  • Sales/Business Development experience working with clients in the utilities and/or energy markets
  • Successful candidates must understand customer and company's organizational structure, as well as strong business acumen / sense to determine when escalation is required
  • Anticipates roadblocks and alerts internal & external stakeholders appropriately
  • Fosters teamwork that drives collaboration and teamwork
  • Willingness to travel up to 30% (domestic travel)
  • Strong customer relationship skills; Exceptional analytical skills and leadership abilities

Benefits

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid.  Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Company Overview

  • ABB provides electrification and automation solutions for various industries. It was founded in 1988, and is headquartered in Zürich, Zurich, CHE, with a workforce of 10001+ employees. Its website is https://global.abb/group/en.
  • Company H1B Sponsorship

  • ABB has a track record of offering H1B sponsorships, with 9 in 2026, 70 in 2025, 51 in 2024, 58 in 2023, 63 in 2022, 52 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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