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[Remote] Senior Engineering Manager, Platform Delivery

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Upstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for all Americans. They are seeking a Senior Engineering Manager for the Delivery team who will lead efforts to improve the reliability, speed, and usability of Upstart's software delivery platform, driving high-impact improvements to developer workflows and ensuring systems are scalable and easy to operate.

Responsibilities

  • Manage and develop a team focused on CI/CD, service lifecycle tooling, and developer experience
  • Drive execution against clear priorities with consistent, high-quality delivery
  • Establish strong engineering practices across reliability, testing, and observability
  • Build a culture of ownership, continuous improvement, and pragmatic decision-making
  • Improve build and deployment workflows to increase speed and reduce friction
  • Drive adoption of standardized deployment patterns across services
  • Simplify and modernize delivery infrastructure while maintaining stability
  • Ensure systems are scalable, secure, and resilient
  • Enable self-service workflows for service creation, deployment, and platform integrations
  • Reduce manual coordination, support tickets, and reliance on tribal knowledge
  • Partner with stakeholders to identify pain points and prioritize high-leverage improvements
  • Contribute to the engineering portal as the central interface for service lifecycle operations
  • Embed observability and operational standards into delivery workflows
  • Ensure systems support safe, auditable, and predictable releases
  • Reduce toil and improve system health through targeted improvements

Skills

  • 5+ years of engineering management experience
  • 7+ years of experience in software engineering, DevOps, or platform engineering
  • Strong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systems
  • Ability to define clear team charters and execute with speed and alignment
  • Track record of hiring, mentoring, and retaining high-performing engineers
  • Execution-focused leadership with a track record of predictable delivery
  • Technical depth to guide architectural decisions and trade-offs
  • Systems thinking across reliability, scalability, and developer experience
  • Strong cross-functional collaboration
  • Experience with managing large-scale CI/CD systems such as Jenkins or GitHub Actions
  • Experience building or improving self-service developer platforms
  • Familiarity with microservices architectures and service lifecycle management
  • Experience supporting platform or architectural transitions
  • Strong product mindset when building internal tools

Benefits

  • Target bonuses
  • Equity compensation
  • Generous benefits packages (including medical, dental, vision, and 401k)
  • Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
  • Retirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)
  • Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)
  • Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.
  • Health Savings Account contributions from Upstart for eligible plans (US only)
  • Income protection benefits, including life insurance and disability coverage for added financial security
  • Paid time off, sick leave, and company holidays, in line with local requirements
  • Paid family and parental leave to support caregiving and major life moments (duration varies by country)
  • Family-centered benefits to support fertility, parenthood, and caregiving needs
  • Employee Assistance Program (EAP) offering mental health support and life-centered resources
  • Financial wellness resources, including access to financial planning tools and a financial concierge service (US Only)
  • Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
  • Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
  • Connection and community through team events, all-company updates, and employee resource groups (ERGs)
  • Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)

Company Overview

  • Upstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.
  • Company H1B Sponsorship

  • Upstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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