[Remote] Software Engineer (Appian)
Note: The job is a remote job and is open to candidates in USA. Serco is seeking a motivated Software Engineer to join their talented team, supporting the Centers for Medicare & Medicaid Services (CMS). The role involves designing, testing, planning, implementing, protecting, operating, managing, and maintaining applications specific to Appian Implementation.
Responsibilities
- Design, test, plan, implement, protect, operate, manage, and maintain applications specific to our Appian Implementation
- Perform the role of an Intermediate Developer
- Develop and unit test code following development standards according to requirements
- Participate in Code Peer reviews of medium complexity tickets
- Follow SDLC/SAFE Agile processes during day-to-day work
- Oversee Appian Objects/Packages/Applications from their Creation through Deployment to Higher Environments
- Contribute to discussion in team ceremonies: Daily Scrum, Design Reviews, Iteration Planning, and PI Planning
- Own and produce design documentation such as Detailed Design Documents, Entity Relationship Diagrams, and Decision Matrices
- Participate in Document Peer Reviews (DPR) of deliverables to clients
- Provide updates to management for ongoing projects
- Support an On-Call Rotation which includes Weekend Monitoring and Deployments
- Join and contribute to SRT Calls during outages
- Work with business and functional teams to understand functional and technical requirements
- Work directly with the stakeholders in joint exploratory design session to provide new business value
- Understand Acceptance Criteria and Technical Requirements, and develop code accordingly
- Review functional and business requirements, provide feedback, and write technical requirements
- Responsible for impact analysis of new requirements
- Advise and guide the business in Appian Best Practices.Work directly with the Vendor (Appian Support Team) to maintain our environments:
- Troubleshoot production issues and make environment changes
- Restarting Environments
- Web certificate renewal
- Applying Environment Hotfixes
- VPN Configuration Updates
- FedRAMP Update Validation
- Intermediate troubleshooting of environment issues
- Contribute to Environment Upgrades, including planning, troubleshooting, and assistance in performing Upgrade
- Work with our internal IT Operations and App Dev teams to maintain our environments:
- Certificate renewal
- API Key renewal
- LDAP/SAML Authentication
Skills
- A Bachelor's degree in a technical discipline
- 2 years of relevant experience
- U.S. Citizenship
- Experience with Appian and supporting databases
- Must be okay working Eastern Standard work hours
- Must be okay working on-call once a month (includes weekend support)
- The ability to travel up to 10%
Benefits
- Medical, dental, and vision insurance
- Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
- 401(k) plan that includes employer matching funds
- Tuition reimbursement program
- Life insurance and disability coverage
- Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
- Birth, adoption, parental leave benefits
- Employee Assistance Plan
Company Overview