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[Remote] Principal Voice Platform Engineer

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. TEK NINJAS is seeking a Principal Voice Platform Engineer to serve as the primary subject matter expert for Twilio-based telephony architecture in enterprise healthcare communication programs. This senior individual-contributor role involves defining architecture and ensuring the successful migration of healthcare organizations to modern cloud-native platforms.

Responsibilities

  • Designing, validating, and governing Twilio Voice SDK, Twilio Studio, WebHooks and TwiML orchestration solutions at scale
  • Defining the architecture that all migration engineers follow

Skills

  • Expertise in Twilio Voice SDK
  • Experience with Twilio Studio
  • Knowledge of WebHooks and TwiML orchestration solutions
  • Ability to design, validate, and govern telephony architecture
  • Experience in migrating telephony infrastructure from Genesys PureConnect, Cisco, Avaya to cloud-native platforms
  • Strong understanding of enterprise healthcare communication programs
  • Technical leadership experience
  • Ability to define architecture for migration engineers

Company Overview

  • Tek Ninjas develops and delivers innovative technologies in web, app development, cloud and mobility along with a professional service. It was founded in 2015, and is headquartered in Lewisville, Texas, USA, with a workforce of 201-500 employees. Its website is https://tekninjas.com/.
  • Company H1B Sponsorship

  • TEK NINJAS has a track record of offering H1B sponsorships, with 11 in 2026, 73 in 2025, 41 in 2024, 47 in 2023, 34 in 2022, 54 in 2021, 31 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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