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[Remote] Strategy & Operations - Corporate Telecom Compliance Manager

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Twilio is a leader in communications solutions, empowering businesses and developers globally. They are seeking a Strategy & Operations Corporate Telecom Compliance Manager to lead the execution of telecommunications compliance strategies, manage risks, and drive innovation while ensuring adherence to regulations.

Responsibilities

  • Establish and execute country-level programs that align with Twilio’s short-term and long-term telecom compliance strategy
  • Manage weekly compliance operating rhythm for your assigned countries, triaging developments and escalating critical issues to senior management
  • Identify potential compliance risks and work cross-functionally to implement mitigation strategies
  • Own the corporate governance of regional initiatives by maintaining internal policies and procedures that ensure adherence to international telecommunications standards
  • Partner with Product and Engineering teams to drive innovation in compliance initiatives while identifying potential monetization opportunities
  • Collaborate with internal functions to develop training materials and educate employees on evolving regulatory requirements
  • Update senior leadership regularly on strategy execution and performance

Skills

  • 4+ years of experience in strategy and operations, program management, telecom policy, regulatory compliance, or equivalent
  • Proven ability to program manage complex cross-functional projects and lead operational meetings with diverse stakeholders
  • Strong analytical skills with the ability to use data to drive strategy and report to executive leadership
  • Exceptional written and verbal communication skills, with experience presenting to senior leaders
  • Well-honed critical thinking skills and the ability to problem-solve individually or in a group setting while understanding key financial drivers of the business
  • Demonstrated experience in the telecommunications industry, including knowledge of global regulations such as STIR/SHAKEN, KYC, or regional equivalents
  • Proficiency with SQL, Looker and Airtable
  • Experience working within a global, high-growth technology environment
  • Familiarity with product development lifecycles and how to integrate compliance into technical roadmaps

Benefits

  • Competitive pay
  • Generous time off
  • Ample parental and wellness leave
  • Healthcare
  • A retirement savings program
  • Equity plan and corporate bonus plan
  • Health care insurance
  • 401(k) retirement account
  • Paid sick time
  • Paid personal time off
  • Paid parental leave

Company Overview

  • Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API. It was founded in 2008, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.twilio.com/.
  • Company H1B Sponsorship

  • Twilio has a track record of offering H1B sponsorships, with 12 in 2026, 215 in 2025, 168 in 2024, 209 in 2023, 369 in 2022, 264 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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