[Remote] Digital Asset Media Support Analyst

Note: The job is a remote job and is open to candidates in USA. Concept Plus is a mission-focused technology solutions provider that transforms IT concepts into impactful solutions for federal agencies. They are seeking a Digital Asset Media Support Analyst to support requirements gathering, solution design, and delivery of custom video platform capabilities, ensuring alignment with business goals and technical needs.

Responsibilities

• Build and maintain strong technical relationships with customer and project stakeholders
• Define feature requirements, user workflows, and functional solutions for video-centric use cases
• Scope, plan, and oversee large or complex media and content migrations
• Troubleshoot platform, configuration, and integration issues as they arise
• Document solutions, configurations, and processes for internal and customer use

Skills

• US Citizen
• Bachelor's degree (or equivalent experience) in Computer Science, Information Systems, or a related technical field
• 3+ years of experience in a technical role such as software development, product management, or technical project management
• Hands-on experience with online video platforms and media distribution technologies (e.g., OVP, OTT, CDN, DAM/MAM, transcoding, live streaming)
• Minimum 2 years of experience administering Kaltura platforms, including KMC and KMS configuration, feature deployment, and platform customization
• Experience configuring Kaltura Universal/Studio players and creating or modifying player features
• Understanding of the Kaltura API, including the ability to make minor adjustments or generate custom reports
• Knowledge of metadata-driven automation, rule-based playlists, and embedding Kaltura content into platforms such as Teams, SharePoint, and LMS systems
• Familiarity with additional media delivery systems (YouTube, Apple Podcasts) and content creation tools (Camtasia, Snagit, TTS applications)
• Strong attention to detail with the ability to manage large media libraries (10,000+ assets)
• Prior experience in an online education or academic environment preferred

Benefits

• Competitive pay
• Comprehensive health, dental, and vision insurance
• Paid life insurance
• Paid time off
• 11 paid holidays
• Performance bonuses
• Tuition reimbursement
• Unlimited training
• The opportunity to thrive in a collaborative, flexible, and innovative environment

Company Overview