[Remote] Account Partner Senior Director (TMT)

Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The Account Partner Senior Director (TMT) is responsible for leading technology transformation programs and orchestrating complex services pursuits to ensure clients realize the full ROI of their CRM, AI, and Data investments.

Responsibilities

• Lead E2E go-to-market motion to build 7- and 8-figure proposals to accelerate customer value in partnership with cross-functional teams across License Sales, Product, and Services
• Serve as the primary conductor for Digital Transformation roadmaps and operating models, moving customers from Legacy Systems to AI-First Enterprises
• Act as the closer for complex services pursuits, leveraging compelling direct & indirect communication to align diverse CxO stakeholders (e.g., CIO, CFO, Head of Business)
• Drive account planning across strategic Technology, Media and Telecommunications customers, designed to deliver customer value by mapping program outcomes to commercial milestones
• Self-originate pipeline and accelerate high-value opportunities by identifying untapped value within the Technology, Media and Telecommunications ecosystem
• Demonstrate commercial excellence through rigorous territory planning, deal progression, and close plans
• Engage at the CxO level positioning yourself as a long-term trusted advisor from initial vision white-boarding through Program Executive Steering Committee meetings
• Inspire cross-functional teams, often leading with indirect authority across matrixed teams, including with various internal executive sponsors and external partners (i.e., system integrators and other ecosystem partners)
• Utilize industry and market trends to build tangible pathways to drive scalable and sustainable Agentic innovation

Skills

• 8+ years experience leading technology transformation programs at Fortune 500 companies
• 6+ years of management or internal consulting experience leading large strategic programs, including business development, management of client relationships, and/or delivery oversight
• 5+ years of experience leading, managing, coaching, and developing staff
• Expertise in at least one of the following areas: Sales, Service, Marketing, Omni-channel, Customer Experience, Technology Delivery, and Operations
• Present business value led pitches and effectively negotiate terms with commercial rigor & sound business judgment
• Significant experience managing C-suite customer relationships and executive objection handling
• Demonstrated ability and willingness to balance strategic thinking and ‘roll up sleeves' to drive customer and team success
• High emotional intelligence, including empathy, curiosity, and desire to improve and constantly learn
• Travel is an integral part of this role (25-50%)
• Strong academic credentials - bachelor's degree required; relevant technical or business (MBA) post-graduate degree preferred
• Track record of strong performance across blended consultative sales, technology sales and/or technology program delivery
• Experience owning pursuit teams and participating in the proposal development process; demonstrated negotiation and conflict management skills
• Experience leading client, internal teams, and partners (e.g. system integrators) without positional authority in all three facets of digital transformation: technology, business, and culture change
• Strong technical acumen and experience working with technical teams
• Prior role as an executive with excellent verbal, interpersonal, and presentation skills, with a track record of decisive decision making
• Experience selling and/or delivering Professional Services in a context similar to Salesforce or a Global System Integrator type environment

Benefits

• Certain roles may be eligible for incentive compensation, equity, and benefits.
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Company Overview

Company H1B Sponsorship