[Remote] Key Account Manager - Aerospace Defense

Note: The job is a remote job and is open to candidates in USA. Henkel is a global leader in adhesives, sealants, and functional coatings, committed to innovation and sustainability. They are seeking a Key Account Manager for their Aerospace Defense sector, responsible for building relationships with emerging defense accounts and developing strategic plans to meet customer goals.

Responsibilities

• The Key Account Manager, a remote position, is responsible for building and growing business relationships with high opportunity emerging defense and aerospace accounts
• Implement new customer acquisition plans & develop customer-specific success metrics beyond revenue (e.g., innovation impact)
• Serve as the primary point of contact between Henkel and Customer across departments (procurement, engineering, quality, supply chain, etc.)
• Develop and build long-term strategic plan tailored to Customer’s business goals and production plan e.g. Defense platforms
• Identifies opportunities to expand the relationship through new product offerings, innovations, or process improvements
• Internal champion of Customer needs within the Henkel cross-functional organization, ensuring alignment and responsiveness
• Builds strong relationships with Customer stakeholders in supply chain, program, and engineering
• Translates customer’s strategy and priorities into a joint innovation roadmap
• Facilitate executive-level meetings and Business Reviews to maintain alignment
• Effectively manages escalations, delivery issues, or quality concerns with professionalism and urgency
• On-Time Delivery & Quality Performance management through KPI tracking and ensuring performance meets Customer’s needs
• Oversees pricing agreements, long-term contracts (LTAs), and terms & condition negotiations
• Uses analytics and forecasting tools to anticipate customer needs and add strategic value

Skills

• Requires technical knowledge of aerospace-grade materials, their specifications and application, an understanding of quality and compliance requirements, and forecast management
• Bachelor's degree in science or engineering, business, or related discipline required
• Experience in a B2B sales Business Development or Account Management role, with a focus on value-add and solution selling required
• 10+ years' experience in Aerospace Defense market
• Demonstrated understanding of emerging defense technologies (UAS, autonomous systems, advanced materials)
• Strong passion for innovation and ability to translate evolving mission needs into strategic customer engagement and growth opportunities
• Familiar with government funded programs, including both development and production phase
• Experience with structural adhesives, composite materials, electronics adhesives, and sealants required
• Strong project management, presentation, and communication skills
• Deep understanding of aerospace manufacturing and supply chain dynamics
• Ability to balance customer needs with internal resource
• Proficient in tools like SAP, Salesforce, Excel, etc
• Travel will be average 50%-70%, depending on the location of the candidate
• Preference will be given to candidates that reside in the Mountain West region and/or the Southwest United States. Candidate must be located in proximity to a major airport

Benefits

• Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1
• Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program
• Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement
• Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships
• Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement

Company Overview

Company H1B Sponsorship