[Remote] Director of Business Operations

Note: The job is a remote job and is open to candidates in USA. Semgrep is a leader in code security for builders, focusing on empowering invention without friction. The Director of Business Operations will enhance company operations, oversee automation processes, and support strategic communications while managing the Business Operations team.

Responsibilities

• Ensure that every process and workflow within Operations is as automated and efficient as possible; identify where manual work exists and build the automation to eliminate it
• As the function matures, shift toward oversight and program management: define the roadmap, work with Tech Ops on implementation, and track adoption and impact
• Set the standard within Ops for how the team approaches automation and AI-first process design
• Own Semgrep's company-wide operating rhythm: all-hands, QBRs, leadership planning cycles, board prep coordination, and finding opportunities to bring together department ops leads (rev ops, tech ops, marketing ops)
• Ensure the company's most important meetings have the right presenters, the right preparation, and meaningful follow-through
• Design and improve the operating processes that create accountability and visibility without adding overhead
• Maintain and evolve the fiscal year calendar that keeps the whole company aligned
• Edit and refine communications on culture, strategy, employee value proposition, and organizational change; ensure they reflect the voice and intent of their author
• Think critically about channel and cadence, ensuring employees receive the right information through the right medium at the right time
• Contribute to the ongoing work of defining and articulating what it means to be an employee at Semgrep
• Understand the business well enough to support the staff team's priorities and protect their time, not as a traditional EA, but as an operations partner with judgment and context
• Ensure the right touchpoints between leaders are designed and actually happening; surface coordination gaps before they become problems
• Act as a force multiplier for the VP of Operations: own the context, close the loops, anticipate what is needed
• Manage the Business Operations Manager, providing direction, prioritization support, and professional development
• Oversee Business Operations' ownership of knowledge management strategy (Haystack intranet and Notion), vendor and tools operations, and staff logistics
• Own the Ops Collective, the cross-functional group of ops leads across the company
• Partner closely with Tech Ops on tooling infrastructure and shared operational decisions

Skills

• 10+ years in business operations, chief of staff, strategy and operations, or a related role, ideally at a high-growth software company
• AI-native: you have hands-on experience building with AI tools and you are excited to do more of it; you have shipped internal automation, not just evaluated it
• Exceptional written communicator: you can edit someone's voice, you know what will resonate with employees, and you understand the difference between information and communication
• Deep understanding of how engineering and product organizations operate; you earn trust with technical leaders by being genuinely useful
• High agency: you identify problems before they are assigned and close loops without being followed up on
• Comfortable at multiple altitudes: you can set a strategy on Monday and execute it yourself on Tuesday
• Strong cross-functional instincts; you know how to work alongside Finance, People, Legal, and GTM without creating drag
• Discreet and trusted with sensitive organizational and leadership information

Benefits

• Equity
• Benefits
• Competitive, market-aligned benefits program that meets or exceeds local market standards across all of the regions in which we hire

Company Overview

Company H1B Sponsorship