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[Remote] Engineering Manager

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. OpenLoop is a telehealth support solutions company co-founded by Dr. Jon Lensing and Christian Williams, aiming to streamline care delivery across various specialties. They are seeking an Engineering Manager to lead their Toronto engineering hub, build a high-performing team, and ensure the delivery of high-quality software products.

Responsibilities

  • Build & Lead the Toronto Engineering Hub
  • Establish and grow our Toronto engineering presence
  • Hire, mentor, and develop a high-performing team of engineers
  • Set team culture, operating cadence, and engineering standards from the ground up
  • Partner with leadership on hiring plans, team structure, and long-term growthProduct Engineering Execution
  • Work closely with product and business stakeholders to deliver high-impact solutions in fast-moving, ambiguous environments
  • Translate evolving requirements into clear technical direction and execution plans
  • Drive rapid iteration cycles and enable teams to ship quickly while maintaining qualityTechnical Leadership, Execution & Cross-Functional Delivery
  • Guide architectural decisions and ensure systems are scalable, secure, and maintainable
  • Provide hands-on technical leadership when needed, especially in early stages
  • Drive delivery of high-quality software across multiple initiatives in fast-moving environments
  • Partner closely with Product, Design, and business stakeholders to align on priorities and outcomes
  • Communicate progress, risks, and tradeoffs clearly to both technical and non-technical audiences
  • Contribute to product direction through technical insight and customer context
  • Establish lightweight processes that enable speed, ownership, and accountability
  • Identify and remove blockers to keep teams moving efficiently
  • Foster a culture of ownership, learning, and continuous improvement
  • Other duties as assigned

Skills

  • 8+ years in software engineering, including 2–4+ years managing engineers
  • Experience leading high-performing teams and delivering complex projects
  • Solid understanding of modern software architecture and system design
  • Experience working with cloud environments (AWS preferred)
  • Familiarity with SDLC, CI/CD, and agile practices
  • Strong communication and stakeholder management skills
  • Ability to translate business goals into technical execution
  • Experience with hiring, coaching, and retaining engineers

Benefits

  • Medical, Dental, and Vision plans
  • Flexible Spending/Health Savings Accounts
  • Flexible PTO
  • 401(k) + Company Match
  • Life Insurance, Pet insurance, and more

Company Overview

  • OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. It was founded in 2020, and is headquartered in Des Moines, Iowa, USA, with a workforce of 501-1000 employees. Its website is https://openloophealth.com.
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