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Workers' Compensation Claims Assistant (Hybrid NYC or Albany, NY)

Remote role Full-time Open position

NFP, an Aon company, is a recognized leader in Business Insurance, providing custom solutions to address significant risks and workforce challenges. They are seeking a Workers' Compensation Claims Assistant to review and process medical bills and new claims, requiring strong communication and collaboration skills.

Responsibilities

  • Open new work-related incidents and claims in the claims administrative system
  • Communicate with Claims Adjusters regarding new and existing claims
  • Process First and Subsequent Report of Injury forms based on claim information
  • Review and process invoices from medical providers & vendors
  • Process state denial forms with the Worker’s Compensation Board (WCB) & providers
  • Attach Explanation of Review (EORs) for weekly provider check prints
  • Processing and mailing checks with attachments to injured workers, medical providers, and vendors
  • Support and collaborate with existing claims team

Skills

  • Must have high school diploma or equivalency
  • 1-2 years of client-facing or customer service experience is required
  • Intermediate/advanced skills in Microsoft Excel
  • Working knowledge of remainder of Microsoft Office Suite and Adobe Acrobat
  • Excellent written and verbal communications skills
  • Self-Starter with Ability to multitask, follow-up, and work within multiple deadlines
  • Must be able to learn and work within a team structure
  • Must be able to learn and work with multiple web-based programs or systems
  • 1 year of previous experience in worker's compensation billing is preferred

Benefits

  • PTO & paid holidays
  • 401(k) with match
  • Exclusive discount programs
  • Health & wellness programs
  • Performance-based incentives

Company Overview

  • NFP, an Aon company, helps companies and individuals address today’s most significant Risk Capital and Human Capital challenges. It was founded in 1999, and is headquartered in New York, New York, USA, with a workforce of 5001-10000 employees. Its website is http://www.nfp.com.
  • Company H1B Sponsorship

  • NFP, an Aon company has a track record of offering H1B sponsorships, with 7 in 2025, 2 in 2024, 4 in 2023, 10 in 2022, 3 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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