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[Remote] Account Manager (Audience Solutions)

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Fluent, Inc. is a commerce media solutions provider connecting brands with engaged consumers. They are seeking an Account Manager for Audience Solutions to manage client deliverables, coordinate segment requests, and facilitate communication between teams.

Responsibilities

  • Serve as a coordination layer between sales and client-facing teams and the Audience Solutions data engineering team, ensuring segment requests are submitted with complete information and tracked through to delivery
  • Own intake documentation for incoming audience requests, gathering segment specifications, client deadlines, distribution targets, and data methodology requirements
  • Manage the AS project queue: track ticket status, surface blockers, and communicate timeline updates to commercial stakeholders
  • Support client-facing deliverables including segment availability confirmations, match test results, and audience performance summaries
  • Assist in maintaining the Audience Solutions segment catalog — keeping naming conventions, CPM tiers, and vertical classifications current and accurate
  • Support leadership on QBR prep, client reporting, and prioritization reviews
  • Serve as a first point of contact for inbound AS requests from internal sales teams

Skills

  • 1-3 years of experience in account management, media operations, ad tech, or a related field
  • Strong written communication and project coordination skills
  • Comfort navigating data-adjacent tools (project management platforms, CRMs, spreadsheets, or similar)
  • Ability to translate between technical and non-technical stakeholders
  • Exposure to audience segmentation, programmatic advertising, or data marketplaces is a plus

Benefits

  • Competitive compensation
  • Ample career and professional growth opportunities
  • Health, dental, and vision insurance
  • Pre-tax savings plans and transit/parking programs
  • 401K with competitive employer match
  • Volunteer and philanthropic activities throughout the year
  • Educational and social events
  • The amazing opportunity to work for a high-flying performance marketing company!
  • Fully stocked kitchen
  • Catered breakfast and lunch
  • Office manager keeps the calendar stocked with activity-filled events
  • Participating in recreational sports leagues
  • Networking with She Runs It
  • Bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes

Company Overview

  • Fluent empowers brands to acquire and retain customers across the entire omnichannel marketing experience. It is a sub-organization of IDI. It was founded in 2010, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is http://www.fluentco.com.
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