CRM MANAGER - HUBSPOT
CRM Manager - HUBSPOT At Outdoor Norway Outdoor Norway looking for a HubSpot CRM Manager who is passionate about leveraging HubSpot to build strong customer relationships, streamline operations, and create high-performing sales and marketing funnels. If you have a proven track record in CRM optimization and thrive in data-driven environments, this is your chance to make an impact while working in the exciting tourism industry. Location: Remote Start date: June 2026 Contract timespan: Temporary position with possibility of becoming full time Compensation: Based on experience Key Responsibilities:
- Marketing Automation & CRM Management:
- Design, implement, and optimize HubSpot workflows to enhance marketing efficiency and operational processes.
- Set up and maintain CRM pipelines to improve customer engagement, lead management, and retention.
- Collaborate with sales and marketing teams to align campaigns, funnels, and CRM strategies for seamless customer journeys.
- Funnel Strategy & Optimization:
- Create and manage high-performing funnels to drive lead generation, sales, and customer retention.
- Analyze data to improve funnel performance and ensure maximum conversions.
- Data Management & Reporting:
- Integrate HubSpot with other tools to centralize data flow and enhance analytics.
- Monitor CRM data, generate insights, and provide actionable recommendations to optimize sales and marketing efforts.
- Collaboration & Training:
- Partner with sales teams to optimize pipeline management and ensure timely lead conversion.
- Conduct training sessions to upskill team members on CRM best practices and effective utilization.
- Process Improvement:
- Identify areas for improvement within CRM systems and workflows; coordinate with technical teams for updates and enhancements.
- Ensure compliance with data protection regulations and maintain high standards of data accuracy.
Qualifications & Skills:
- Education:
- Bachelor’s degree in IT, Marketing, Business Administration, or a related field (preferred but not mandatory).
- Experience:
- 3+ years of experience in CRM management, HubSpot workflows, marketing automation, and funnel optimization.
- Background in the tourism industry or familiarity with customer journey mapping is a strong plus.
- Technical Skills:
- Advanced proficiency in HubSpot (CRM pipelines, workflows, campaign management, and data integration).
- Familiarity with SEO tools (e.g., SEMrush, Ahrefs) and analytics platforms (Google Analytics) is beneficial.
- Experience with marketing automation tools and techniques.
- Knowledge of A/B testing platforms like Google Optimize and FB Pixel.
- Soft Skills:
- Excellent problem-solving skills and a data-driven mindset.
- Strong collaboration and communication skills to work effectively across teams.
- Creativity and attention to detail with a focus on delivering exceptional customer experiences.
- Certifications (Optional):
- HubSpot or other CRM certifications (e.g., Salesforce).
- Bonus Skills:
- Experience managing e-commerce websites for adventure-based services.
- Familiarity with content strategies targeting global adventure seekers.
- Knowledge of video editing and production to create dynamic promotional materials.
- What we offer:
- 100% remote work
- Role designed in collaboration to align with your expertise and experience
- Being part of an international team consisting of driven and motivated colleagues
- Competitive salary
- Continuity and growth opportunities within Outdoor Norway
- A challenging learning environment that offers the autonomy to shape your own position
- Enjoying a lively and inclusive team atmosphere with plenty of laughter and team events
We are enthusiastic about hearing from you and exploring how both of us can help each other grow into new levels. We are interviewing talent on an ongoing basis! Apply To This Job