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[Remote] Inside Account Manager - Chicago

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Panduit is a company that offers career growth and innovation opportunities while focusing on customer and environmental impact. The Inside Account Manager role involves building strong client relationships, identifying growth opportunities, and ensuring the seamless execution of client requests and projects.

Responsibilities

  • Build and maintain strong relationships with clients, understanding their needs and delivering solutions that support their business goals
  • Identify opportunities to grow existing accounts and win new business through proactive client engagement, upselling, and cross-selling initiatives
  • Partner with internal teams to ensure seamless execution of client requests and projects, delivering exceptional customer experience
  • Manage and maintain account data, sales pipelines, and performance metrics within CRM systems, providing insights and reporting to support growth
  • Work in partnership with Marketing and business units to ensure campaigns are relevant and useful to the target audience

Skills

  • Bachelor's degree required or relevant equivalent experience in lieu of degree
  • 1-2 years in related role, providing day-to-day support to team and customers
  • Strong time management, prioritizations, and organization skills
  • Ability to effectively communicate with stakeholders and customers at all levels
  • Experience developing relationships by listening, understanding, and providing solutions that result in high customer satisfaction
  • Must reside in Chicagoland region
  • Ability to travel up to 25%

Benefits

  • Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
  • Work-Life Balance: Flexible work options to help you achieve the perfect work-life balance. This role is 100% remote in the Chicagoland area.
  • Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
  • Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
  • Parental Leave: Because we care about your family and your future.
  • This role qualifies for a sales incentive plan.

Company Overview

  • Panduit is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure. It was founded in 1955, and is headquartered in Tinley Park, Illinois, USA, with a workforce of 1001-5000 employees. Its website is http://www.panduit.com.
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