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Housing Assistant

Remote role Full-time Open position

Believe Housing is a supportive and inclusive organization seeking a Housing Assistant to join their Lettings Team. The role involves providing comprehensive administration support within the Housing Operations Directorate, focusing on customer service and data management.

Responsibilities

  • Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate
  • Input data and maintain accurate records as required
  • Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery
  • Collect performance data and assist in the production of performance and information reports

Skills

  • Provide information, general advice and support to customers and your team in relation to all aspects of the Housing Operations Directorate
  • Input data and maintain accurate records as required
  • Develop good working relationships with customers, other departments of believe housing and its partners to enhance service delivery
  • Collect performance data and assist in the production of performance and information reports

Benefits

  • Up to 33 days annual leave pro rata, plus four volunteering days
  • A competitive pension scheme
  • Access to our healthcare scheme
  • Flexible working that supports your wellbeing
  • A positive, inclusive culture where growth and development are genuinely encouraged

Company Overview

  • believe housing is a not-for-profit housing association providing housing services, homes, and communities. It was founded in 2019, and is headquartered in Durham, Durham, GBR, with a workforce of 501-1000 employees. Its website is https://www.believehousing.co.uk.
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