Publications Specialist
About the position Wells Fargo is seeking a Publications Specialist (Content Designer) responsible for supporting the content publishing and production needs of Wells Fargo Investment Institute (WFII) and the Investment Solutions Center of Excellence (ISCOE). This includes relationship management, publishing strategy and research reports, publishing investment product marketing materials, and managing content from strategic third-party asset management partners. Additionally, this role expands on these core responsibilities by providing publisher supervision, policy & procedure ownership, the execution of quality assurance activities, and trainer of new publishers. Success in this position means effectively managing multiple priorities in a fast-paced, deadline-driven environment. The role requires balancing accurate publishing, timely distribution, and strong collaboration with teammates, risk/compliance partners, internal clients, and external strategic partners. It also involves ensuring content is delivered on time, meets editorial quality standards, and complies with all required approvals. Strong organizational and time management skills, transparent communication, and a focus on risk management are essential. An immediate priority for this role is learning to publish on InfoMAX (via Tridion) and proficiency with the Americans with Disabilities Act (ADA) standards including testing and ADA tagging. Note: This position requires flexibility to perform morning publishing starting as early as 7 a.m. CT/8 a.m. ET. 3:2 hybrid work schedule.
Responsibilities
- Serve as a publishing relationship manager supporting product managers in Investment Products with publication planning, publishing, submissions for compliance marketing review, web page design and updates, drafting communications, formatting PowerPoint presentation decks, and coordinating updates to expiring content.
- Manage investment product marketing publications through the full production process, including layout, editing, Compliance review, and publishing.
- Publish and distribute Wells Fargo Investment Institute guidance, commentary, and investment product marketing content to meet tight deadlines, ensuring all materials comply with Americans with Disabilities Act (ADA) standards through testing and tagging.
- Manage content submitted by external strategic relationship partners through qualified supervisor and Compliance review processes, and distribute approved content to advisors across the U.S.
- Remove expired content from web pages, fix broken links, and maintain content accuracy across platforms.
- Participate on project teams to develop more efficient processes, improve quality, develop marketing collateral, and/or create/support communication plans.
- Own end-to-end execution of quality assurance activities including publisher supervision, support of policies & procedures, maintenance of desktop procedures, etc.
Requirements
- 2+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Nice-to-haves
- Experience using content management or web publishing systems (e.g., InfoMAX / Tridion)
- Experience with QA/QC processes or control frameworks for content production
- Experience with accessibility and ADA tagging tools (such as Adobe Professional and Contrast Checker)
- Experience using artificial intelligence applications to gain efficiencies
- Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
- Strong writing and copy-editing skills
- Strong organizational skills; attention to detail
Benefits
- Relocation assistance is not available for this position.
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