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Call Center Inbound Calls

Remote role Full-time Open position

Inbound call center located in Middle River, dedicated to providing exceptional sales and customer service. We pride ourselves on our fun and upbeat atmosphere, fostering a dynamic work environment. Medical Alert Call Center, we provide customers with peace of mind through our personal medical alert services. As a sales advisor you will receive calls from a variety of customers who are attempting to get connected with external businesses. This creates an opportunity to share our device with those who may need it and not even know it! Our devices support the rescue of over 5,000 lives every month. Call Center sales representatives are the heartbeat of our work culture. We are seeking enthusiastic representatives. Our upbeat call center, casual work environment has created a work culture that promotes development and individual training to make our agents great at the job. The work culture includes games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Sales representatives will effectively educate others about the importance of our product while bringing integrity and customer satisfaction to every interaction. Building rapport and establishing relationships with our customers is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns.

  • Hourly base plus sales bonuses
  • Weekly Pay
  • Set Schedule Monday - Friday 10:00 - 6:00. Every 3rd Saturday.
  • Same schedule for everyone
  • Overtime Available
  • Work at Home after goals/standards are met (never earlier than 10 weeks)
  • Paid Time Off
  • Medical + Dental Insurance
  • Employee Product Discount
  • Casual Atmosphere, no dress code
  • No Background checks
  • Daycare assistance
  • Promote from within
  • Paid Time Off
  • No Nights
  • Advances
  • Free Coffee, Snacks, Espresso, Water

Med Alert Call Center 405 Williams Ct. #104 Baltimore, MD 21220 410-630-2919 - to schedule an interview Pay: $18.00 - $25.00 per hour

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Work from home

Work Location: In person Apply To This Job

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