SalesForce Business Systems Analyst

The key to our success is simple; we deliver the highest quality, on time, with passion and commitment, and live every day by a set of great values. We've built a company that fosters long-term careers in an environment of continuous learning, with cutting-edge benefits, tools, and resources. In addition, certifications that endorse our company as a great place to work.

Responsibilities

Serve as the primary administrator for the DealHub platform, including setup, configuration, user permissions, and maintenance. Manage playbooks, approval workflows, and templates within DealHub. Monitor system performance and proactively resolve issues. Troubleshoot user issues and act as the liaison with DealHub support when needed. Ensuring data flows smoothly between DealHub, CRM, ERP, and other sales tools. Document system processes, configurations, and standard operating procedures. Remain current on Salesforce and DealHub best practice, technologies, and certifications. Play a key role in prioritizing process and system initiatives to enable corporate visibility and decision making. Weekly collaboration with Sales, Marketing and Support organizations to identify, prioritize, and implement changes to the DealHub or Salesforce platform Collaborate with Sales and RevOps to streamline and automate quote-to-cash processes. Identify opportunities for automation and workflow improvements to reduce friction and improve time-to-close. Requirements 2+ years of hands-on Salesforce administration experience (Sales Cloud preferred). 1+ years of experience with DealHub CPQ (or similar CPQ tools like Salesforce CPQ, Apttus). Strong understanding of sales processes, CRM architecture, and quote-to-cash workflows. Experience creating and managing reports, dashboards, workflows, and process automation. Excellent communication, analytical, and troubleshooting skills. Excellent organizational, verbal, and written communication skills. Experience writing user stories and working with agile development teams to execute. Ability to generate business process/workflow diagrams. Strong problem solving, consultative and influencing skills. Must be highly productive when working independently and work well in a team environment. Advanced English. Salesforce Administrator Certification. DealHub Administrator Certification (or strong proven hands-on experience). Experience with Salesforce Service Cloud Einstein and/or Tableau. Prior experience with a multi-tier distribution or channel-based Go-To-Market strategy. Working knowledge of SoQL and/or SQL related tools. Experience with Jira. Experience with Cloudingo and/or equivalent. Experience with Marketo and/or Hubspot. #LI-REMOTE About us AssureSoft is a multinational software development and information technology company providing strategic consulting, technology services, and outsourcing business processes. We work to innovate and create quality software with motivated, passionate, and qualified teams that develop in an environment of professional, stable growth and continuous learning. Inclusive Opportunities for Every Talent. At AssureSoft, we believe that true innovation is born from diversity—of ideas, experiences, and perspectives. That’s why our hiring practices are inclusive and reflect a firm commitment to equity and equal opportunity.Here, every person—regardless of origin, gender, orientation, or beliefs—finds a space to grow, contribute, and be valued not only for their talent, but also for who they are. What sets us apart Great Place To Work certification. A company with more than 15 years of experience. Work with world-class clients and long-term projects. English scholarships for an external institute. English classes with company teachers. State-of-the-art tools and resources. Certifications for your professional growth. Recreation and leisure activities. Compliance with the regulations and labor rights of your region. Retention of your personal information: AssureSoft will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as necessary to comply with our legal obligations, resolve disputes, and maintain appropriate business records. Once the purpose has been fulfilled, your personal information will be retained and blocked due to the possibility of legal and governmental requirements, and until the status of limitations has run out. Important Notice Regarding Personal Information: If you do not want your personal and professional information to be retained in our database, please send your request for data removal to [email protected]. Apply To This Job