Client Success Account Executive – Hospitality

Remote role Full-time Open position

Job Description:

Managing a portfolio of client accounts, building strong relationships and ensuring reliable support
Leading regular client check-ins to review progress, aligning on goals, and addressing any questions
Responding to ongoing client needs, providing timely updates and proactive solutions
Interpreting campaign results and translating performance data into clear, actionable insights
Collaborating with internal teams to drive strong campaign performance and deliver excellent service
Other duties as assigned

Requirements:

Bachelor’s degree in marketing, business, hospitality, or related field
3+ years of experience in account management, hospitality marketing, or agency experience supporting hospitality clients is a plus
Proven experience managing large or high-touch client accounts with multiple points of contact
Strong communication, presentation, and problem-solving skills
Ability to synthesize campaign data into clear, strategic recommendations
Confident managing multiple deadlines and priorities
Familiarity with CRM tools (HubSpot) and project management platforms (Asana)

Benefits:

100% company paid health insurance for employees and 50% for dependents
100% company paid vision and dental insurance for employees and 50% for dependents
Company paid short- and long-term disability
Company paid life insurance
10 weeks paid parental leave
3-4 weeks paid time off (based on tenure)
10 paid holidays
Company paid 401k contributions that are 100% vested
Annual cash bonuses based on company and personal performance
A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days
Monthly fitness reimbursement
Pet discount plan

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