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Experienced Customer Project Manager – Healthcare Services and Solutions Delivery

Remote role Full-time Open position

Join arenaflex, a leading health technology company, in shaping the future of healthcare through innovative solutions and exceptional customer experiences.

About arenaflex

arenaflex is a health technology company that has been revolutionizing the healthcare industry for decades. Our mission is to improve the lives of millions of people worldwide by providing cutting-edge medical equipment, IT solutions, and expert services. We believe that every human matters, and we're committed to making quality healthcare accessible to everyone, everywhere.

Job Description

We're seeking an experienced Customer Project Manager to join our Healthcare Services and Solutions Delivery team in New England. As a Customer Project Manager, you'll play a vital role in managing multiple implementations across the healthcare continuum, ensuring a stellar customer experience, and driving business growth.

Your Role

As a Customer Project Manager, you'll be responsible for:

  • Managing multiple implementations that vary in scope, size, and complexity, including IT solutions, capital equipment installation, and systems integration.
  • Coordinating, leading, and motivating a diverse cross-functional team of internal and external Sales, Clinical, and Technical resources in coordination with the hospital-provided project manager or point(s) of contact.
  • Ensuring site readiness and adherence to project timelines, advising on project plans, and providing daily updates on project status and activities.
  • Traveling up to 75% of the time within the zone, covering New England and Eastern NY.

Requirements

To be successful in this role, you'll need:

  • A minimum of 5 years of experience in Project Management and IT Integration within a Healthcare Environment (preferably in Healthcare Information Technology, Patient Monitoring, Telemetry, or Nursing Informatics).
  • A Bachelor's degree in Clinical or Computer Science, Information Technology, Project Management, or equivalent.
  • Robust leadership skills, paired with the ability to influence across all project resources/stakeholders, and excellent interpersonal and communication (verbal and written) skills.
  • The ability to successfully perform the minimum Physical, Cognitive, and Environmental job requirements for this position.

Preferred Qualifications

* Experience with PMI certification and project management methodologies.

  • Familiarity with healthcare industry regulations and standards.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

How We Work Together

At arenaflex, we believe that we're better together than apart. Our office-based teams work in-person at least 3 days per week, while onsite roles require full-time presence in our facilities. Field roles, like this one, are most effectively done outside of our main facilities, generally at the customers' or suppliers' locations.

Benefits and Compensation

arenaflex offers a comprehensive Total Rewards benefits program, including:

  • A generous PTO policy.
  • 401k (up to 7% match).
  • HSA (with company contribution).
  • Stock purchase plan.
  • Education reimbursement.
  • And much more.

The pay range for this position in CT, MA, or NY is $98,280 to $157,248. The pay range for this position in NH or VT is $87,750 to $140,400. Actual base pay offered may vary within the posted ranges depending on multiple factors, including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Equal Employment Opportunity

arenaflex is an Equal Employment and Opportunity Employer, including Disability/Vets, and maintains a drug-free workplace.

Apply Now

If you're passionate about shaping the future of healthcare and delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Join arenaflex and be part of a team that's making a difference in the lives of millions of people worldwide. Apply To this Job Apply for this job

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