Professor of Dark Arts

About Coursera

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Read more about the combined company by visiting our blog.

Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 205 million registered learners as of March 31, 2026. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp.

Why Join Us

At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. 

We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below.

Job Overview

The Community team supports Coursera’s mission by fostering peer to peer connections, enabling community members to support each other and encouraging generation of resources and content.

We are looking for an experienced online community builder to engage and develop our learner community. Our ideal candidate is an empathetic leader and fantastic communicator who thrives on interaction with people. We are looking for a proven operator, with strong analytical, interpersonal, and creative instincts, and the ability to navigate the fast-paced ambiguity of a growth company.

Responsibilities

• Develop and refine the strategy to ensure the community grows and provides value to learners and to Coursera. 
• Understand and prioritize community needs and collaborate with Product and Marketing to drive awareness of and engagement with the community.
• Engage with and moderate the community to build strong relationships and maintain a healthy, vibrant and interactive space at scale. 
• Foster connections between community members and encourage them to support and guide one another. Nurture active members and encourage them to take a leadership role in supporting other learners in the community. 
• Identify, track, and report key community activity, impact and health metrics. Use data to identify community trends and issues and identify improvements.
• Coordinate the Community Moderators and manage the operations and processes associated with the community and find ways to improve and streamline them.

Basic Qualifications

• 3+ years experience building and managing large, global online communities in a fast-growing technology or education company
• Experience in building community for education or focused on generating content
• Experience building a community on Salesforce Service Cloud

For more information about how Coursera collects and uses your personal information, please see our Global Applicant Privacy Notice.

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.

If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [email protected].