Croatian Speaking Customer Agent in Greece - with 3 Months of Hotel Provided
*
This role is based exclusively in Greece
* Are you a resourceful communicator with an affinity for the global travel landscape? We are scouting for fluent Croatian speakers to join a premier international travel support network in the heart of Athens. This is more than a service role—it is an invitation to architect a Mediterranean career while representing one of the most prestigious icons in the travel industry. The Opportunity: Begin your journey with an immersive professional residency in Athens before transitioning to a permanent remote arrangement anywhere within Greece. YOUR MISSION: STRATEGIC JOURNEY FACILITATOR As an International Travel Coordinator, you are the ultimate problem-solver. When logistics shift or challenges arise, you act as the expert navigator, ensuring every traveler's experience remains seamless and extraordinary. Bilingual Advocacy: Serve as the strategic point of contact for Croatian-speaking travelers and a global portfolio of property partners. Journey Optimization: Orchestrate high-stakes booking modifications, bespoke requests, and priority cancellations with clinical precision. Strategic Mediation: Negotiate and resolve complex stay-related hurdles—from check-in disputes to financial inquiries—balancing the interests of guests and stakeholders. Digital Excellence: Master cutting-edge CRM ecosystems to streamline the user experience and maintain flawless operational records. Brand Ambassadorship: Deliver a sophisticated service experience that upholds the integrity of a global market leader. CANDIDATE PROFILE: ANALYTICAL AGILITY & EMOTIONAL INTELLIGENCE We are seeking proactive professionals who can bridge the gap between technical logic and interpersonal finesse. Linguistic Mastery: Native or near-native fluency in Croatian paired with professional English proficiency (B2+). Solution-Oriented Mindset: A proactive thinker with the ability to resolve intricate issues through a lens of empathy and efficiency. Technical Fluency: High comfort level navigating multi-platform digital environments and advanced CRM tools. Professional Ambition: An eagerness to evolve; we provide a comprehensive, paid elite training program to launch your career. Operational Readiness: Ability to commit to a standard 40-hour work week within a flexible rotational shift structure. THE RELOCALIZATION EXPERIENCE: SEAMLESS TRANSITION We manage the logistics of your move so you can focus on your new chapter in Greece: Flight & Arrival: Fully subsidized airfare to Athens. Premier Induction: Three months of company-sponsored hotel accommodation to ensure a comfortable transition. Administrative Concierge: A dedicated support team to facilitate your Greek tax ID (AFM), social security (AMKA), and local banking setup. Hybrid Freedom: Following an initial 3-month integration period in our Athens hub, you are eligible for full remote work from any location in Greece. COMPENSATION & PREMIER REWARDS Our total rewards package is designed to support both your lifestyle and your long-term career velocity: Sign-On Incentive: A €1,200 Welcome Bonus to mark your arrival. Financial Structure: Competitive monthly base salary plus performance-linked bonuses. In line with Greek standards, you will receive 14 full salaries per year. Comprehensive Wellness: Private health insurance, life insurance, and a corporate pension fund. Vertical Growth: A transparent internal career ladder with pathways into Corporate Training, Quality Assurance, and Management. International Community: A vibrant, multicultural workplace featuring modern facilities and a high-energy social calendar. Are you ready to elevate your career against the backdrop of the Aegean? Apply today and let your journey begin. Apply To This Job