Housing Case Manager

About the position IOCP is searching for a Housing Case Manager. Please read on below for more information about this position and how you can apply! Why us? · Star Tribune Top Workplace 2023 – 2025! · Full-time, benefits eligible · Medical, Dental, Vision, Life Insurance, Long Term Disability, FSA, HSA, 401(k) · Nine paid holidays · Generous PTO (starting at 21 days annually) · Hybrid work environment · Compensation: $53,000 - $55,000 annually Why you? · You are a leader. You are a follower. You are a doer. · You are a great teammate; you love working with people in a team environment. · You are optimistic, fun, and energetic. · You want to be at IOCP. You want to be about our mission. You want to do this work with this team in this community. · You want to work with clients to resolve crises, assess needs, connect to resources, and make plans for the future. · You have a deep knowledge of local housing resources and a passion for connecting people to the right information to remove barriers and support their stability! What is the work? · One-on-one case management including helping to resolve crises, assessing needs, connecting to resources, developing and implementing personalized plans to increase stability and achieve individual goals. Work with clients to assess strengths and barriers. Provide ongoing support through advocacy, counseling and problem-solving assistance in support of housing retention and stability goals · Maintain regular communication with property management to collaboratively address client and community needs, including resolving conflicts, discussing account balances, and planning upcoming events and initiatives · Collaborate with other service providers and co-workers to ensure services are delivered, and client concerns are addressed in a positive way that supports Housing First principles · Partner in the Housing Resource Navigation team to support clients who are facing housing barriers including housing search, housing stability, and advocacy About IOCP We are a human service nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in our service area. Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference. Our work environment is client centered, values driven, team oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/ . Apply Think you’d be a great fit for our team? Please complete our application, including submission of a resume. Candidates are considered as submissions arrive. Position is open until filled. IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.

Responsibilities

• One-on-one case management including helping to resolve crises, assessing needs, connecting to resources, developing and implementing personalized plans to increase stability and achieve individual goals. Work with clients to assess strengths and barriers. Provide ongoing support through advocacy, counseling and problem-solving assistance in support of housing retention and stability goals
• Maintain regular communication with property management to collaboratively address client and community needs, including resolving conflicts, discussing account balances, and planning upcoming events and initiatives
• Collaborate with other service providers and co-workers to ensure services are delivered, and client concerns are addressed in a positive way that supports Housing First principles
• Partner in the Housing Resource Navigation team to support clients who are facing housing barriers including housing search, housing stability, and advocacy

Requirements

• BSW or BA/BS in related field
• Experience with the Housing Support program, as well as knowledge of other housing subsidy programs and services
• Experience working in adult mental health or case management with adults with serious and persistent mental health diagnoses
• Thorough understanding of the case management process
• Experience working in a Housing First setting and/or an understanding of Housing First as a service approach
• High level of computer proficiency, strong communication and problem-solving skills, and the ability to maintain professional boundaries
• Commitment to equity and inclusion and ability to excel in a diverse environment
• Capable of relating to and advocating for diverse client needs and interests
• Valid driver’s license and clean driving record

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long Term Disability
• FSA
• HSA
• 401(k)
• Nine paid holidays
• Generous PTO (starting at 21 days annually)
• Hybrid work environment

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