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Technical Writer 1

Remote role Full-time Open position

Rezult Group continues to make great strides toward enhancing the technology services community nationwide. We are consistently looking for qualified professionals to join us in achieving success. Currently we are searching for a Technical Writer I, to fulfill an immediate full-time vacancy. This person will report onsite in Birmingham, AL 4 days/week and have 1 day remote. Position Overview As a part of Alabama's primary electric power utility company's Power Delivery Data Analytics team, the Communication and Documentation Specialist will serve a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.

Key Responsibilities

  • Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
  • Maintain and update existing articles and knowledge base ahead of fix version releases.
  • Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
  • Research and synthesize user feedback to improve overall content performance.
  • Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
  • Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
  • Compose technical concepts into succinct one-pagers for executive leadership.

Required Qualifications

  • 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field
  • 1-3 years of experience creating engaging written communication
  • Superior understanding of language and grammar principles (APA and MLA)
  • Familiarity with data analytics, Power BI, and application development concepts
  • Excellent time management, organizational, and problem-solving skills
  • Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
  • Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint

Preferred Qualifications

  • Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field
  • Familiarity with standard UX/UI principles
  • Experience with video editing software, including Camtasia, Premiere Pro, and After Effects

Applicant must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; Rezult Group will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa) If your background, skills, and interest match the following; please apply online to ensure your credentials are reviewed by a skilled recruiter immediately. We look forward to working with you on this opportunity. For more information on Rezult and a list of additional job openings, please visit our website at www.rezultgroup.com. Apply tot his job Apply To this Job

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