Experienced Customer Service Representative – Telework Opportunities in Quebec

At arenaflex, we're not just looking for talented individuals to fill a role – we're seeking passionate professionals who share our commitment to delivering exceptional customer experiences. As a key member of our client relations team, you'll play a vital role in shaping the way we interact with our members and clients. If you're a motivated and empathetic individual with a knack for building strong relationships, we want to hear from you! About arenaflex arenaflex is a leading financial institution dedicated to helping our members and clients achieve their financial goals. With a rich history of innovation and a strong commitment to community development, we're proud to be a driving force in the Quebec region. Our team is passionate about creating a unique and personalized experience for every interaction, and we're looking for like-minded individuals to join our dynamic team. Variety of Opportunities We have a range of exciting opportunities available to suit your professional interests, including: * Member/client relations * Life and health insurance * Fraud prevention * Credit analysis and collections * Emergency communications * And many more! What We Offer When you join our team, you can expect: * A competitive hourly rate starting at $25.13/hour, plus a shift premium (where applicable) * An annual performance-related bonus * 4 weeks of flexible vacation starting in the first year * Reimbursement of health and wellness expenses and telework equipment * Group insurance, including telemedicine * A defined benefit pension plan that provides predictable, stable income throughout retirement * Benefits are subject to eligibility criteria What We're Looking For To succeed in this role, you'll need: * A diploma of college studies (technical DCS) in a relevant field * At least 1 year of relevant experience * Other combinations of relevant training and experience may be considered * Knowledge of French is required * For certain positions, advanced level proficiency in English may be required due to the nature of the duties or work tools or because the position involves interactions with English-speaking members and clients * Work arrangements vary depending on the position and involve either hybrid work or telework Our Commitment to Diversity and Inclusion At arenaflex, we believe in equity, diversity, and inclusion. We're committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind and strive to create a workplace that reflects the diversity of our members, clients, and communities. Accommodations and Accessibility If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Join Our Team If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team that's shaping the future of financial services, we want to hear from you! Apply now to become a part of our arenaflex family.

Why arenaflex?

At arenaflex, we're not just a financial institution – we're a community of passionate professionals dedicated to making a difference in the lives of our members and clients. Our growth strategy puts people first, and we're committed to helping our employees shine in every area of life.

Watch Our Video: The arenaflex Difference

Discover what sets us apart from other employers and learn why our team is the key to our success. Click the following link to view our short video: The arenaflex difference

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Job Family

Member/client sales and service (FG)

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