Process Consultant

About the position Empowered to live. Inspired to work. Compeer Financial is a member-owned cooperative located in Illinois, Minnesota and Wisconsin. We bring together team members with a variety of backgrounds and experiences to help provide financial services to support agriculture and rural communities. Join us in a culture that not only promotes meaningful work and professional development, but provides a flexible, hybrid work environment and excellent benefits, which empower you to thrive both personally and professionally. The contributions you will make: This position collaborates with departments or team leaders to gather and analyze data to measure the effectiveness of existing business processes and develops sustainable and quantifiable business process improvements. Is the liaison between business units and technology teams for analysis of business needs and organization to establish benchmark data. May specialize in measurement, analysis and process-driven systems requirements. Partners with the business to identify impactful process improvements and determine project requirements, scope and timelines to implementation. Partners with project teams and/or business units to develop communications related to process change(s) and may provide technology training documentation to support implementation for the business. Partners with Business Process leaders to identify team and organizational process and metrics that drive a culture of Quality.

Responsibilities

• Data Analysis & Research
• Collects and analyzes process data to initiate, develop and recommend best practices and procedures that focus on increased productivity, reduced cost and waste.
• Analyzes data by utilizing LeanSix Sigma and Six Sigma Green Belt principles in order to create benchmarks and sustainable metrics.
• Assesses and identifies value versus non-value added activities within a process.
• Uses data metrics to review process, performer productivity and availability to drive business decisions.
• Project Coordination
• Determines process approach and drives project/process development from start to finish utilizing BPI Process and Change Management methodology.
• Collaborates with the business to formulate and define project scope and objectives of the project.
• Defines and schedules project deliverables, milestones, and required tasks.
• Coordinates activities of project team members to ensure projects progress on schedule and within budget.
• Prepares and communicates project status reports and keeps management, clients and others informed of project status and related issues.
• Provides best practices and identifies improvement opportunities with project team members that result in resolved problems.
• Develops and maintains project, process and procedural documentation.
• Process Improvement
• Collaborates with leadership and team members to identify process improvement opportunities.
• Manages and leads process review (Medium Impact) with the business, following the BPI Process.
• Contributes to the development, implementation, and establishment of process improvement principles into business areas as needed.
• Leads the development of sustainable, repeatable, quantifiable business improvements with project teams and Business Technology.
• Utilizes Enterprise Process Center to map new or existing processes, uncovering waste, development of standard operating procedures, metrics and future state designs.
• Training
• Trains and develops team leaders and team members in process improvement methodologies.
• Creates training guides, presentations, videos, communication plans and timelines.
• Leads/supports training via WebEx or individually.

Requirements

• Bachelor’s degree in business administration or business management, finance, or related field or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Intermediate-level experience in process analysis, preferably in a financial services environment.
• Proficient knowledge of process improvement and project management systems.
• Solid organizational, verbal/written communication, project coordination and leadership Ability to work independently.
• Ability to manage multiple projects with varying priorities.
• Self-starter, with ability to work with limited supervision, either individually or as part of a team.
• Proficient critical thinking skills; demonstrates initiative, attention to detail and accuracy.
• Willingness to learn and change in a dynamic environment.
• Proven client service and effective team skills.
• Strong listening, written and verbal communication skills, with ability to communicate at all levels of the organization.
• Proficient analytical skills and ability to provide recommendations which drive decisions with metrics.
• Strong computer skills including MS Office applications (Excel, Word, PowerPoint, Outlook).

Nice-to-haves

• LeanSix Sigma Certification, Six Sigma Green Belt Certification, and/or Change Management certifications strongly preferred.

Benefits

• Hybrid model – up to 50% work from home
• Flexible schedules including ample flexibility in the summer months
• Up to 9% towards 401k (3% fixed Compeer contribution plus up to 6% match)
• Benefits: medical, dental, vision, HSA/FSA, life & AD&D insurance, short-term and long-term disability, wellness program & EAP
• Vacation, sick leave, holidays/floating holidays, parental leave, and volunteer paid time off
• Learning and development programs
• Mentorship programs
• Cross-functional committee opportunities (i.e. Inclusion Council, emerging professional groups, etc.)
• Professional membership/certification reimbursement and more!

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