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Sr Product Ops Manager | Up to $80/hr

Remote role Full-time Open position

• *About The Job

  • *Mercor

connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include

  • *Benchmark**

,

  • *General Catalyst**

,

  • *Peter Thiel**

,

  • *Adam D'Angelo**

,

  • *Larry Summers**

, and

  • *Jack Dorsey**

.

  • *Position:**

Product Operations Specialist (Technical + LLM)

  • *Type:
  • *Contract
  • Compensation:
  • $60–$80/hour
  • *Location:
  • *Remote
  • *Role Responsibilities
  • Support program execution strategy for multiple products and platforms. Kickstart 0 to 1 efforts, accelerate execution, and improve quality/outcomes via programmatic and technical solutions.
  • Write and optimize SQL queries to collect, transform, and analyze product data. Identify trends, patterns, and insights that inform business decisions.
  • Build and maintain dashboards, reports, and visualizations using tools like Google Sheets. Communicate findings to stakeholders and support real-time decision-making.
  • Leverage AI agents and tools to accelerate data analysis, automate repetitive tasks, and prototype solutions.
  • Identify program risks proactively. Develop data-backed mitigation plans and communicate updates clearly across cross-functional teams.
  • Manage programs to identify opportunities and predict roadblocks through data analysis. Strengthen cross-functional relationships and execute plans with technical rigor.
  • *Qualifications
  • *Must-Have**

• 8+ years of relevant experience in consulting, strategy, operations, or equivalent program management.

  • Proficient in SQL. Able to write advanced queries including CTEs, window functions, joins, aggregations, and data transformations.
  • Experience with AI agents and AI-assisted workflows. Comfortable prompting and iterating with AI tools.
  • Expert-level proficiency in Google Workspace, especially Google Sheets. Able to create detailed documentation, complex formulas, pivot tables, and automated workflows.
  • Strong multi-tasking abilities.

Experience managing multiple workstreams simultaneously.

  • Self-starter mentality. Able to work independently and drive projects forward without close supervision.
  • Eager to learn new tools, technologies, and domains quickly. Adapts to changing technical requirements.
  • Effective critical thinking.

Experience leveraging data to anticipate and unblock problems.

  • Proven time-management and organizational skills.
  • Data annotation/labeling skills and LLM training experience.
  • *Preferred
  • Experience with VS Code or similar development environments.
  • Experience with low-code/no-code prototyping or AI-assisted code generation.
  • Experience building dashboards and data visualizations using tools like Tableau or Looker.
  • Familiarity with data pipelines, ETL processes, or data infrastructure concepts.
  • Experience working with engineering teams on technical specifications and requirements.
  • Background in quality assurance, triage operations, or ML/AI validation workflows.
  • Experience with testing, developing, and implementing test strategies for products and features.
  • *Compensation & Legal
  • W-2 employment through Cincinnatus.
  • Hourly contractor.
  • Paid weekly.
  • *Application Process (Takes 20–30 mins to complete)
  • Upload resume
  • AI interview based on your resume
  • Submit form
  • Resources & Support
  • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome/welcome
  • For any help or support, reach out to: [email protected]
  • PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

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