Need Assistant General Manager-Fitness Stretch Studio in Apex, NC
Job title: Assistant General Manager-Fitness Stretch Studio
Company: Stretch Zone
Job description: Offering competitive pay based on experience and performance; $15-22/hour, Flexible shifts between the hours of 7am-7pm; Five day work week Mon-Sat (full or part time available), Paid vacation and health benefits, Impactful and meaningful work.
Fitness/Wellness Studio Assistant Manager
As a pioneer in practitioner assisted stretching, Stretch Zone is seeking an energetic, forward thinking and customer service-oriented individual with a background in sales and either sports science or medicine, kinesiology, personal training, physical therapy, or massage therapy to join our team.
POSITION:
The ideal Studio Assistant Manager will oversee Studio operations from sales to staff scheduling and stretching. The AM will assist the General Manager and/or Studio Owner with new membership sales and all studio operations to ensure optimal studio performance while on duty. The AM exhibits exemplary assisted stretching techniques, leadership and superior client service.
QUALIFICATIONS:
Seeking a personable, customer service oriented individual with high ethical standards and integrity, sales leadership expertise and an appropriate professional image. The ideal candidate is also flexible?able to work weekend hours and morning or evening hours during the week as needed. Additional required qualifications are as follows:
· Strong communication, sales and customer service skills required
· Excellent verbal and written communication skills in person, via the telephone and email
· Preferred background: Exercise, Health or Recreational Science Degree, Massage Therapist, Personal Trainer or Sports Coach, Physical Therapist, PT Aide, Chiropractor, Pilates, Yoga Instructor, or Dance Instructor
· Have at least 1+ years of fitness, health or wellness sales experience
· A strong and demonstrated affinity for and/or experience in the Health, Wellness & Fitness industry are preferred
· Physical stamina to lift and move clients and spend up to 6-8 hours standing and performing exercises
· Professional, punctual, reliable and neat
· Strong attention to detail and accuracy
· Trustworthy and ability to handle confidential information
· Ability to recognize areas of improvement and make changes using good judgment
· Ability to work well independently and collaboratively with General Manager and/or Studio Owner
· Proficient computer skills required
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Work Saturdays and responsible for the weekend production of the studio
· Ensure implementation of Stretch Zone?s standard policies and procedures for business, customer and financial management
· Encourage and motivate clients throughout their stretch sessions
· Exhibit leadership by engaging in all studio activities (lead by example)
· Drive new and existing client membership sales through outside sales, lead generation, business development efforts and client retention efforts
· Manage the staff schedule
· Successfully resolve customer service challenges
· Assists the General Manager and/or Studio Owner in meeting performance metrics, revenue, inventory and facility maintenance as needed
· Assists the General Manager and/or Studio Owner in the execution of the company?s marketing and social media efforts to promote the studio and brand as needed
· Contribute to and maintain the Culture of Stretch Zone*
· Maintain a clean and tidy studio and/or follow the routine studio cleaning checklist
· Oversee functions of the front desk, including but not limited to: answering phones, greeting prospective and current clients, check-ins, booking appointments and dealing with any customer concerns
· Marketing outside and at community events is a must
· Must successfully complete our 80 hour training program where you will be taught the Stretch Zone methodology
· Other duties as assigned
*CULTURE:
At Stretch Zone, we work as a team and everyone is expected to contribute. Culture is our foundation at Stretch Zone and we believe it will contribute to the overall success of each location, while enabling us to provide the very best service and atmosphere to all of our clients.
COMPENSATION & BENEFITS:
- Competitive compensation based on experience and performance
- Free membership
- Commission paid on sales
- Paid vacations
- Opportunity to bonus based on performance
- Tremendous opportunities for career advancement and growth within the company