Senior Software Engineer, Platform Engineering

About your new role:

We’re looking for a Senior Software Engineer to join our growing platform team. In this role, you’ll be a core contributor to the systems that power CommandLink’s SaaS platform — from back-end services and API integrations to the architectural decisions that keep us scalable as we grow. You’ll work closely with product managers, designers, and other engineers in a collaborative, high-trust environment where your judgment matters and your impact is visible.

This is not a ticket-shuffling role. We want engineers who think deeply about the problems they’re solving, advocate for quality, and take pride in what they ship.

What You'll Do:

• Design, develop, and maintain scalable back-end systems and APIs that power our SaaS platform across a global customer base.
• Lead technical design and architecture discussions for new features and platform improvements, balancing speed with long-term maintainability.
• Integrate with third-party APIs, telemetry systems, and network infrastructure to extend platform capabilities.
• Collaborate cross-functionally with product, design, and engineering teams to define requirements, break down complexity, and ship high-quality features.
• Write clean, testable, well-documented code and hold your team to the same standard through thoughtful code reviews.
• Identify and resolve performance bottlenecks, reliability issues, and scalability gaps before they become customer problems.
• Mentor junior and mid-level engineers, sharing best practices in software design, testing, and system thinking.
• Participate in on-call rotations and contribute to a culture of operational excellence.
• Takes on additional responsibilities and projects as needed to support the success of the team and organization.

What you'll need for success:

• 5+ years of professional software engineering experience, with meaningful time spent in a SaaS product environment.
• Proven experience at a high-growth or fast-paced technology company where priorities shift quickly and engineers own outcomes, not just tasks.
• Strong proficiency in PHP (Laravel, Symfony, or similar framework), with working knowledge of Golang and Python.
• Hands-on experience with Kubernetes for container orchestration and OpenSearch for search/analytics workloads.
• Solid understanding of relational and non-relational databases, query optimization, and data modeling.
• Experience designing and building RESTful or event-driven APIs that integrate with external platforms and services.
• Comfort working across major cloud environments (AWS, Azure, or GCP), including managed services, IAM, networking fundamentals, and cost-aware architecture.
• Strong written and verbal communication skills in English — you’ll be collaborating with distributed teams across time zones.
• An ownership mindset: you don’t just close tickets. You understand the product, ask the right questions, push back on unnecessary complexity, and leave the codebase better than you found it.

Bonus Points:

• Exposure to network engineering technologies such as SD-WAN, VoIP, BGP, or MPLS — or genuine curiosity about how networks work.
• Experience with workflow orchestration engines like Temporal or Camunda.
• Familiarity with event streaming platforms (Kafka) or stream processing (Flink, Spark).
• Prior experience working in a fully remote, globally distributed engineering team.

Why you'll love life at Command|Link

Join us at CommandLink, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals ready to bring their unique vision and expertise to a team that values bold ideas and strategic thinking. Are you ready to make an impact? Apply now and be the architect of your career as well as our clients' success.

• Room to grow at a high-growth company
• An environment that celebrates ideas and innovation
• Your work will have a tangible impact
• Flexible time off  
• Fun events at cool locations
• Employee referral bonuses to encourage the addition of great new people to the team

At CommandLink, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our recruiting team by identifying qualifications and experience that align with the requirements of each role.

AI tools are used only to assist in the evaluation process — they do not make final hiring decisions. Every application is reviewed by a member of our recruiting or hiring team before any decisions are made.