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[Remote] Online | Customer Service Hospitality – Reservations | Entry Level

Remote role Full-time Open position

Note: The job is a remote job and is open to candidates in USA. Aisles & Abroad is seeking service-driven and detail-oriented individuals for an entry-level Customer Service Hospitality – Reservations role. The position focuses on assisting clients with reservations and providing a positive customer experience in the hospitality and travel space.

Responsibilities

  • Assist clients with making and managing reservations for hotels, resorts, and travel-related services
  • Provide clear and professional communication regarding booking details and availability
  • Support the reservation process from inquiry through confirmation
  • Review reservation information for accuracy, including dates and guest details
  • Maintain organized records of client bookings and communications
  • Provide follow-up support and respond to customer questions as needed

Skills

  • Strong communication skills with a customer-first approach
  • Organized with attention to detail
  • Comfortable using online systems and reservation tools
  • Ability to manage tasks independently
  • Customer service, hospitality, or administrative experience is helpful but not required

Benefits

  • Structured onboarding and training
  • Access to reservation systems and travel resources
  • Ongoing support and professional development
  • Flexible work environment
  • Collaborative and supportive team culture

Company Overview

  • Aisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.
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