Associate Collections Analyst
BILL is a rapidly growing fintech company focused on empowering businesses with innovative financial tools. The Associate Collections Analyst will be a key member of the Collections team, responsible for managing the collections lifecycle and optimizing processes to maximize revenue recovery.
Responsibilities
- Driving the execution of both operational and strategic initiatives within the BILL Collections team
- Managing the complete collections lifecycle for BILL's Spend and Expense product
- Performing account-level reviews to identify the most effective client outreach strategies
- Executing plans to maximize revenue recovery
Skills
- 0 - 2 years of direct collections experience preferably in e-commerce, payments, financial service, or a similar industry
- A proven ability to learn, adapt, and train on new processes and procedures
- Logical and rational thinking skills with demonstrated data analysis and investigative techniques
- Excellent organizational and time management skills - must have the ability to prioritize and balance multiple tasks simultaneously
- Strong interpersonal and decision-making skills with the ability to resolve conflicts and build relationships within a dynamic organization
- Knowledge of payment processing methods including ACH, check, digital wallet, international payments, virtual and credit cards
- A degree in Accounting, Finance, or Operations Management
Benefits
- 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP)
- HSA & FSA accounts
- Life Insurance, Long & Short-term disability coverage
- Employee Assistance Program (EAP)
- 11+ Observed holidays and wellness days and flexible time off
- Employee Stock Purchase Program with employee discounts
- Wellness & Fitness initiatives
- Employee recognition and referral programs
- And much more
Company Overview