Experienced MBA Intern, Commercial/Customer Strategy – Summer 2026

Join arenaflex, a leading global airline, as an MBA Intern in Commercial/Customer Strategy for the Summer 2026 program. This 12-week internship is designed to equip you with the skills and knowledge to tackle the airline industry's most pressing challenges and drive business growth. As a valued member of our team, you will have the opportunity to work on a strategic project within one of our Commercial and CX departments, located in our Atlanta headquarters.

About arenaflex

arenaflex is a world-renowned airline that has been a leader in the industry for decades. With a commitment to innovation, customer satisfaction, and operational excellence, we strive to provide the best possible experience for our passengers. Our team is passionate about delivering exceptional service, and we are dedicated to creating a culture that values diversity, inclusion, and collaboration.

About the Commercial & CX Strategy MBA Program

The Commercial & CX Strategy MBA program is a key initiative at arenaflex, designed to build a strong, diverse, and values-driven leadership pipeline. This program is tailored to equip MBAs with the skills and knowledge to tackle the airline industry's most pressing challenges and drive business growth. As an MBA Intern, you will have the opportunity to work on a strategic project within one of our Commercial and CX departments, located in our Atlanta headquarters.

Project Opportunities

Our Commercial and CX departments offer a range of project opportunities that will challenge and engage you throughout the 12-week internship. Some of the project areas include:

• CUSTOMER EXPERIENCE & CONSUMER INSIGHTS: Design onboard and airport product improvements that reach millions of annual travelers or deep dive into customer data to understand trends and develop action plans to improve the CX.
• GLOBAL SALES & DISTRIBUTION: Improve the travel experience for arenaflex's corporate clients by analyzing the financial contribution of incentive programs and developing new sales strategies to generate incremental revenue. Leverage technologies to ensure the same arenaflex products can be purchased in any channel, enabling consumer trust and confidence in arenaflex as a retailer.
• NETWORK PLANNING: Maximize profitability by aligning capacity with demand through the strategic deployment of aircraft and development of new city and route opportunities.
• REVENUE MANAGEMENT: Investigate competitors' pricing actions, initiate sales and other promotions to maintain market share. Analyze and understand the complexities of airline consumer behavior and devise creative strategies for capturing additional revenue through varying the supply of our product.
• RESERVATIONS: Develop recommendations for process improvements for reservations centers, call-handling, and segmentation to improve customer service, employee engagement, and maximize cost efficiencies.
• ENTERPRISE DIGITAL STRATEGY: Maintain the competitiveness of arenaflex.com by developing online marketing strategies and identifying incremental digital revenue streams.
• MARKETING: Leverage data to develop promotion and channel strategies to drive incremental passenger revenue or improve our values-led communication strategies with our customers.
• ALLIANCES: Improve collaboration and find synergies with our Joint Venture partners.

Key Responsibilities

As an MBA Intern in Commercial/Customer Strategy, you will be responsible for:

• Conducting market research and analyzing data to inform strategic decisions
• Developing and implementing project plans to achieve business objectives
• Collaborating with cross-functional teams to drive business growth and improve customer experience
• Analyzing and interpreting data to inform business decisions
• Developing and presenting recommendations to senior leadership
• Identifying opportunities for process improvements and implementing changes

Essential Qualifications

To be considered for this role, you must have:

• A Master's degree in Business Administration (MBA) or a related field
• Excellent analytical and problem-solving skills
• Strong communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to work collaboratively with cross-functional teams

Preferred Qualifications

* Experience in the airline industry or a related field

• Knowledge of commercial and CX strategies
• Experience with data analysis and interpretation
• Strong understanding of marketing and sales principles
• Experience with project management tools and software

Skills and Competencies

To succeed in this role, you will need to possess:

• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong attention to detail and organizational skills
• Ability to work collaboratively with cross-functional teams
• Strong understanding of commercial and CX strategies
• Experience with data analysis and interpretation
• Strong knowledge of marketing and sales principles

Career Growth Opportunities and Learning Benefits

As an MBA Intern in Commercial/Customer Strategy, you will have the opportunity to:

• Work on a strategic project within one of our Commercial and CX departments
• Collaborate with cross-functional teams to drive business growth and improve customer experience
• Develop and implement project plans to achieve business objectives
• Analyze and interpret data to inform business decisions
• Develop and present recommendations to senior leadership
• Identify opportunities for process improvements and implement changes
• Receive mentorship and guidance from experienced professionals
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

arenaflex is committed to creating a culture that values diversity, inclusion, and collaboration. Our team is passionate about delivering exceptional service, and we strive to provide a work environment that is supportive, inclusive, and challenging. As an MBA Intern in Commercial/Customer Strategy, you will have the opportunity to work in a fast-paced environment with a talented team of professionals.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• A stipend for living expenses
• Access to our state-of-the-art facilities and technology
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• A comprehensive benefits package, including health insurance, retirement savings, and paid time off

How to Apply

If you are a motivated and talented MBA student looking for a challenging and rewarding internship experience, we encourage you to apply for the MBA Intern, Commercial/Customer Strategy – Summer 2026 program. Please submit your application, including your resume, cover letter, and transcripts, to our online application portal.

Contact Information

If you have any questions or would like to learn more about the MBA Intern, Commercial/Customer Strategy – Summer 2026 program, please contact us at [insert contact information].

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a culture that values diversity, inclusion, and collaboration.

Note

arenaflex is a leading global airline that has been a leader in the industry for decades. With a commitment to innovation, customer satisfaction, and operational excellence, we strive to provide the best possible experience for our passengers. Our team is passionate about delivering exceptional service, and we are dedicated to creating a culture that values diversity, inclusion, and collaboration. Apply for this job