Account Manager

Job Title

Account Manager

Job Description Summary

The Account Manager is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Account Manager will manage and lead team members.

Job Description

Scope of Real Estate Management Services

Portfolio Strategy & Planning

• Develop and implement real estate strategies aligned with corporate business objectives and long-term growth plans
• Forecast future space needs based on workforce trends, headcount projections, and evolving business requirements
• Analyze portfolio performance against utilization targets and recommend consolidation, expansion, or reconfiguration
• Conduct scenario planning for market entry/exit decisions and geographic footprint optimization

Transaction Management

• Oversee the full lifecycle of real estate transactions including site selection, lease negotiations, renewals, and dispositions
• Structure and negotiate lease terms, Letters of Intent, and purchase agreements to secure optimal economics
• Manage deal approval processes, building internal business cases and securing executive sign-off
• Coordinate with legal counsel on lease documentation, amendments, and compliance requirements

Market Intelligence & Site Selection

• Evaluate potential office locations based on cost, labor availability, talent markets, and transportation access
• Monitor local real estate market conditions, comparable transactions, and competitive activity
• Perform market analysis including demographics, competitor locations, and employee commute patterns

Financial Management & Analysis

• Develop and manage real estate budgets, forecasts, and variance reporting
• Provide decision support through financial modeling, scenario analysis, and cost-benefit assessments
• Track portfolio-level metrics including occupancy cost per seat, cost per SF, and total cost of occupancy
• Prepare executive-level reporting on portfolio performance, deal pipeline, and capital requirements
• Partner with Finance and Accounting on lease accounting compliance and accruals

Stakeholder Engagement & Cross-Functional Collaboration

• Partner with Workplace, Facilities, IT, HR, and Finance to align real estate decisions with operational needs
• Serve as liaison between client leadership and internal/external real estate partners
• Collaborate with cross-functional stakeholders to ensure capital projects are delivered per Portfolio Management expectations
• Present portfolio strategy, transaction recommendations, and market insights to executive leadership
• Build consensus across business units on space allocation, relocations, and workplace standards

Lease Administration & Compliance

• Partner with Lease Administration on rent payments, CAM reconciliations, and audit support

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $ 140,250.00 - $165,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

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