Resupply Quality Assurance Spe

Remote Position

ACU-Serve delivers billing solutions to DME, (Durable Medical Equipment) HME (Home Medical Equipment) and Home Infusion providers, giving them the freedom to grow their business while collecting more, faster. ACU-Serve has helped many businesses cut through the complexity of an ever-transitioning billing process while becoming a trusted partner for continued growth. Clients routinely show faster collections, higher revenue and dramatically reduced management and staffing problems. ACU-Serve incorporates HME workflow, Medicare, Medicaid and Private Payer knowledge, and billing and collections experts into a single service on an Internet-based technology platform. The result is faster payments, higher revenue collection rates, and less management and staffing headaches, results matter! Unlike traditional billing service models, ACU-Serve provides our clients with a new level of control, flexibility, information access, and billing expertise. ACU-Serve functions as an integral part of the HME office staff, not a remote third-party billing vendor.

Responsible for managing the ongoing supply needs of patients receiving CPAP therapy while ensuring accuracy, compliance, and timely order fulfillment. This position involves all backend work; there is no calling involved.

Daily responsibilities include:

• processing and tracking orders
• verifying insurance eligibility and coverage
• obtaining authorizations
• securing updated prescriptions
• providing/notating out-of-pocket cost estimates

This role also involves reviewing and resolving insurance denials to ensure timely processing and reimbursement.

Platforms are utilized to manage workflows and support efficient coordination of care:

• S3
• Bonafide
• Parachute
• Epic

Hours for this position:

Monday - Friday

10-6:30pm EST