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Account Configuration Trainer

Remote role Full-time Open position

What We Need

Corpay is currently looking to hire an Account Configuration Trainer. In this role, the Account Configuration Trainer will ensure customers can successfully adopt and use the products they purchase. You will intake customer information, configure systems on the backend, and lead live training sessions to help clients fully benefit from their product experience. You will collaborate closely with internal product, support, and operations teams to ensure smooth onboarding and optimal account configuration.

How We Work

As an Account Configuration Trainer, you will be expected to work in a remote environment. Corpay will set you up for success by providing:

  • Company-issued equipment
  • Formal, hands-on training

Role Responsibilities

The responsibilities of the role will include:

  • Gathering, verifying, and validating customer information needed for account setup
  • Entering, configuring, and updating customer data within backend systems
  • Ensuring seamless integrations and proper system setup for customer accounts
  • Conducting live training sessions focused on product usage, workflows, and best practices
  • Collaborating with internal teams to resolve configuration issues and optimize onboarding processes
  • Maintaining detailed documentation of configurations and customer interactions

Qualifications

  • Minimum of 2 years of relevant experience in account configuration, onboarding, payments, or a related field
  • Strong attention to detail and accuracy in data input
  • Experience with system integrations or AP (Accounts Payable) payments
  • Ability to deliver engaging and structured live training sessions
  • Excellent communication and organizational skills
  • Technical background or experience with payment automation solutions
  • Familiarity with financial systems or SaaS platforms
  • Understanding of onboarding workflows and customer training processes

Benefits & Perks

  • Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one
  • Optional company match RRSP program
  • Virtual fitness classes offered company-wide
  • Time-off including major holidays, vacation, sick, personal, & volunteer time
  • Discounted gym membership rate
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes

Equal Opportunity/Affirmative Action Employer

Corpay is an Equal Opportunity Employer. Corpay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.

Pay Transparency

This hourly range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum hourly range is $25/HR-$27/HR.

For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: EEOC and Pay Transparency.

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