Broker Services Associate- June 2026 (Charleston, SC)
What You'll Do
Delivering exceptional service is the priority by:
Quickly respond to broker inquiries via phone or email, making it easy for them to work with us.
Providing support for billing inquiries, policy changes or renewal inquiries with ease and accuracy.
A Typical Day
You’ll start and end your day at the same time every day during training and post training you’ll have an assigned shift for your 40-hour work week. During busier seasons, you’ll always have the opportunity to contribute more and be rewarded with overtime pay. You’ll have different daily assignments, so you don’t get bored. And there will always be time for personal and professional development.
Our commitment to you
First and foremost, PURE starts by setting you up for success! Services Associates take part in a comprehensive paid onboarding program that will prepare you to confidently work with our members or brokers. You’ll also receive a complete set of home office equipment to make you comfortable when you work remotely.
What We Do
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.
We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.
Who We Are
We want to be transparent about what we expect from each other. From PURE, you can expect:
Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
Who You Are
All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:
Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset.
Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.
Want to Learn More?
- [Our Values]
- [Our Benefits]
- [Our Community Impact]
- [Our Leadership]