Experienced Full Stack Crisis Support Specialist – Mental Health Crisis/Suicide Prevention Team (Remote 3rd Shift)

About arenaflex

Arenaflex is a leading organization dedicated to providing compassionate and innovative mental health crisis support services. We believe that everyone deserves access to quality care and support, and we're committed to making a meaningful difference in the lives of those in crisis. As a vital member of our team, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional care.

Job Summary

We're seeking a skilled and compassionate Chat/Text Crisis Specialist to join our 24/7/365 mental health crisis/suicide prevention team. As a vital member of our team, you will provide emotional support and connect individuals in crisis with essential resources, making a meaningful difference in their lives. In this critical role, you will handle incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), providing brief clinical screenings, risk assessments, and service linkage for individuals experiencing emotional distress.

About the Role

This is a remote work opportunity, and you'll be working a 3rd shift schedule from Sunday to Wednesday, 6:00 pm - 2:30 am CST. As a Crisis Support Specialist, you'll have the opportunity to make a positive impact on the lives of others, while also developing your skills and expertise in crisis support and mental health services.

Key Responsibilities

• Provide telephonic or chat clinical screenings and risk assessments to individuals in crisis
• Conduct follow-up calls for individuals deemed moderate to high risk for suicide
• Connect individuals with community resources and services to support their mental health needs
• Participate in ongoing supervision, training, and team meetings to ensure best practices and continuous improvement

Requirements

To be successful in this role, you'll need to have:

• A Bachelor's degree in Behavioral Science, Psychology, Social Work, or related field (or Certified Peer Recovery Specialist)
• 6 months to 1 year of related crisis experience
• Excellent communication and customer service skills
• Ability to work in a fast-paced, dynamic environment and maintain confidentiality

What We Offer

As a Crisis Support Specialist at arenaflex, you'll have the opportunity to:

• Make a meaningful difference in the lives of others
• Work in a collaborative and supportive team environment
• Develop your skills and expertise in crisis support and mental health services through comprehensive training and professional development opportunities
• Enjoy a competitive compensation and benefits package, including medical, dental, and vision coverage, 403b retirement plan, and paid time off

Why Join arenaflex?

Arenaflex is a dynamic and innovative organization that's committed to making a positive impact on our communities. As a Crisis Support Specialist, you'll have the opportunity to work with a talented group of professionals who share your passion for delivering exceptional care. We're dedicated to creating a supportive and inclusive work environment that fosters growth, development, and well-being.

How to Apply

If you're passionate about delivering exceptional care and supporting individuals in crisis, we encourage you to apply. Even if you don't feel like a perfect match, we'd love to hear from you. Together, let's transform lives and make a positive impact on our communities.

Apply Now

Don't miss this opportunity to join our team and make a meaningful difference in the lives of others. Apply today and take the first step towards a rewarding career with arenaflex.