Experienced Full Stack Trainer – Customer Education and Enablement

At arenaflex, we're revolutionizing the way organizations make decisions by harnessing the power of people analytics. Our innovative technology empowers businesses to elevate their employees and drive better outcomes. As we embark on an exciting new chapter in our growth story, we're seeking talented individuals who can help both arenaflex and our customers grow, evolve, and thrive.

About arenaflex University

arenaflex University is dedicated to creating best-in-class learning experiences for our customers. Our trainers play a vital role in making it easy for customers to realize the full value of our solutions, fostering strong customer relationships, and driving customer adoption, retention, and renewal. This role is high-impact and directly ties to our top-line objectives and priorities.

About the Role

We're looking for a seasoned trainer with a passion for delivering data-centric instructor-led training to customers via virtual and in-person classrooms. As a key member of our arenaflex University team, you'll be responsible for enabling customers to train their own users through effective execution of a Train the Trainer program. You'll work closely with customers and colleagues to ensure training experiences support defined learning objectives, evaluate and collect feedback from customers/learners, and develop delivery strategies that maximize engagement, retention, and adoption.

Key Responsibilities

* Delivering data-centric instructor-led training to customers via virtual and in-person classrooms

• Enabling customers to train their own users through effective execution of a Train the Trainer program
• Working with customers and colleagues to ensure training experiences are supporting defined learning objectives
• Evaluating and collecting feedback from customers/learners on curriculum, activities, learning environments, and impact
• Developing delivery strategies that maximize engagement, retention, and adoption
• Managing and maintaining customer sandbox environments for use before, during, and after training sessions
• Incorporating change management practices into training strategies, where applicable
• Supporting and reviewing content creation across both eLearning and ILT catalogs
• Maintaining an in-depth technical knowledge of all arenaflex products
• Providing ongoing feedback and insight to maximize training impact, platforms, and resources
• Supporting special projects as needed

What You'll Bring to the Table

* Qualifications in Education, adult learning, facilitation/training, coaching, instructional design, or an equivalent combination of experience and professional certifications

• An experienced facilitator/training professional with a proven track record of delivering technical training to external audiences or customers
• Experience with technical products and/or subject matter, understanding of coding language(s) and/or databases a plus
• A confident creator with the ability to build ILT courses that deliver technical concepts to audiences of varying technical knowledge
• Exposure to or demonstrated skills in credential programs a plus
• Experience working in the technology or SaaS industry is preferred

arenaflex Values

* You roll up your sleeves and take ownership of your work

• You make it easy for others to understand and adopt new concepts
• You're proud of what you do and take pride in your work
• You never stop learning and are always looking for ways to improve
• You play to win and strive for excellence in everything you do

Compensation and Benefits

The base pay range for this position is $95k - $120k per year, plus bonus. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge, and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

Work Environment and Culture

As a remote employee, you'll have the flexibility to work from anywhere in Canada or the US (Eastern or Atlantic time zones). Our company culture is built on a 'people-first' approach, and we're committed to creating a work environment that's inclusive, supportive, and empowering.

Why Join arenaflex?

At arenaflex, we're passionate about making a difference in the lives of our customers and employees. We're a company that values innovation, collaboration, and continuous learning. If you're looking for a challenging and rewarding role that allows you to grow and develop your skills, we encourage you to apply.

How to Apply

If you're a motivated and experienced trainer with a passion for delivering high-quality training experiences, we'd love to hear from you. Please submit your application through our website or by clicking on the link below. Apply to this job

Learn More About arenaflex

Instagram - @arenaflexlife LinkedIn - https://www.linkedin.com/company/arenaflex-analytics/ Hear what it's like to work at arenaflex here

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