Experienced Inside Sales Specialist - Live Chat and Email
At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a leading provider of innovative solutions, we're seeking a highly motivated and results-driven Inside Sales Specialist to join our team. If you're passionate about building relationships, driving sales growth, and delivering exceptional customer experiences, we want to hear from you!
About arenaflex
arenaflex is a dynamic and forward-thinking organization that's dedicated to empowering businesses to succeed. With a strong presence in the industry, we're committed to providing our customers with the best possible products and services. Our team is passionate about innovation, collaboration, and customer satisfaction, and we're looking for like-minded individuals to join our ranks.
The Role
As an Inside Sales Specialist, you'll play a critical role in developing and maintaining relationships with our existing customers via phone calls, emails, and live chat. You'll be responsible for identifying and investigating customer requirements, providing solutions to meet their needs, and negotiating the terms of agreements to close sales. Your primary focus will be on digital communications, using live chat and email to engage with customers and drive sales growth.
Responsibilities
* Develop and maintain relationships with existing customers via phone calls, emails, and live chat
- Identify and investigate customer requirements and provide solutions to meet their needs
- Make accurate, rapid cost calculations to provide customers with quotations
- Negotiate the terms of agreements and close sales
- Provide superior customer service to increase sales opportunities
- Advise on forthcoming product developments and upsell special promotions
- Check quantities in inventory and order progress with suppliers
- Gather market and customer information to provide feedback on future buying trends
- Identify new markets and business opportunities
- Aim to meet or exceed sales targets
Qualifications
* Degree in Business Administration, Marketing, or equivalent sales experience preferred
- An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
- Strong math skills and the ability to learn technical product applications
- Computer proficiency including MS Word, Excel, and the ability to type 40 WPM
- Excellent communication skills, both verbal and written
- Strong team player with the ability to prioritize and multi-task
- Ability to demonstrate creativity and initiative in a sales environment
- High level of professionalism with strong attention to detail
What We Offer
* Competitive salary reflecting your skills and experience
- Quarterly recognition incentives to reward your hard work and dedication
- Generous benefits package including:
+ 1st day eligibility for health insurance + Three weeks of PTO + 9 paid holidays + 401(k) with employer match + Company-provided disability/life insurance
- A dynamic and supportive work environment that fosters growth and development
- Opportunities for career advancement and professional growth
- A comprehensive training program to ensure your success in the role
Work Environment and Culture
At arenaflex, we're committed to creating a positive and inclusive work environment that supports the well-being and success of our team members. Our office is a vibrant and dynamic space that encourages collaboration, creativity, and innovation. We're proud to be a Drug-Free Workplace and a strong advocate of workforce diversity.
How to Apply
If you're a motivated individual with a passion for sales and customer service, we encourage you to apply now! Please submit your resume and a cover letter outlining your experience and qualifications for the role. We can't wait to hear from you!
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