Experienced Customer Training Professional – Delivering Expert Software Training to arenaflex Customers
At arenaflex, we're dedicated to empowering our customers with the knowledge and skills they need to get the most out of our innovative software solutions. As a Customer Training Professional, you'll play a vital role in delivering comprehensive training to our customers and associates, helping them unlock the full potential of our systems. If you're passionate about teaching, learning, and technology, we want to hear from you!
About arenaflex
arenaflex is a leading provider of software solutions for the automotive industry, with a rich history of innovation and customer satisfaction. Our team is passionate about delivering exceptional products and services that meet the evolving needs of our customers. As a Customer Training Professional, you'll be part of a dynamic team that's committed to excellence and customer success.
Job Summary
We're seeking an experienced Customer Training Professional to join our team in Houston, TX. As a key member of our training team, you'll be responsible for delivering comprehensive software training to our customers and associates in a classroom setting and live over the internet. You'll learn Webex Training Center to conduct 'Net Classes' online, complete with live audio and video, application sharing, and hands-on lab computers for customers. Some travel to customer sites or training centers may be required.
Key Responsibilities
* Provide comprehensive software training to arenaflex customers and associates in a classroom setting and live over the internet
- Learn Webex Training Center to conduct 'Net Classes' online, complete with live audio and video, application sharing, and hands-on lab computers for customers
- Create, write, and revise course materials to support customer training needs
- Correspond with product experts to support existing customers and pursue a commitment to excellence by constantly improving the department's knowledge, skills, and processes
- Evaluate student understanding and provide feedback to improve training effectiveness
- Participate in company-led trainings, self-paced software testing, and peer-reviewed run-throughs to become a training expert
Requirements
* Bachelor's degree preferred
- Ability to teach via the web or in person up to 6 hours/day
- Strong public presence and love of learning
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
Benefits
* Competitive salary and benefits package, including medical, dental, vision, and life insurance
- Company contributions to your HSA and 6% match on 401(k)
- Work-life balance with paid time off
- Access to great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, and an onsite medical center
- Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation
- Non-smoking environment and equal opportunity employer
Career Growth Opportunities
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Training Professional, you'll have opportunities to:
- Develop your skills and expertise in software training and development
- Take on new challenges and responsibilities as you grow in your role
- Collaborate with cross-functional teams to drive customer success and innovation
- Participate in professional development programs and training initiatives to stay up-to-date with industry trends and best practices
Work Environment and Company Culture
arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team is passionate about delivering exceptional products and services that meet the evolving needs of our customers. As a Customer Training Professional, you'll be part of a team that's committed to excellence and customer success.
How to Apply
If you're passionate about teaching, learning, and technology, and you're looking for a challenging and rewarding career opportunity, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!
Equal Opportunity Employer
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. Apply for this job