Clinical Informatics Consultant

About the position At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®. More about our team The Clinical Informatics Consultant works as a liaison between health system clinical areas and the Epic analysts. This role has a demonstrated understanding of applying the use of technology to optimize and enhance clinical workflows for healthcare staff. Is responsible for identifying, analyzing and evaluating the Epic electronic health record (EHR) system to standardize and support clinical and operational workflows across LifePoint’s Health Support Center and affiliated facilities. Works with staff and physicians to optimize the usage of the system through education and training. The role involves close collaboration with IT, Quality, and Operations teams to ensure standardization of workflows, regulatory requirements and best clinical practices are built into digital solutions.

Responsibilities

• Function as the primary point of contact between clinical staff and IT teams to translate clinical workflows into system requirements.
• Plan, schedule, and oversee training sessions for clinicians and staff on Epic EHR.
• Maintain and update Epic EHR training environments to ensure they accurately reflect production workflows while remaining safe for practice and simulation.
• Develop training materials, user guides, and learning modules to support onboarding and ongoing education for clinical systems.
• Collaborate with project teams during system implementations, upgrades, and optimizations to ensure training readiness and clinical adoption.
• Evaluate clinical staff training needs, monitor user proficiency through Epic tools, and recommend additional education or workflow improvements.
• Gather feedback from clinicians regarding system usability, training effectiveness, and workflow challenges, and relay insights to IT and leadership.
• Respond to user questions, troubleshoots, and tracks issues pertaining to the Epic EHR.
• Collaborate with organizational teams/committees for system-wide standardization, optimization, and clinical alignment.

Requirements

• Applicants should have an Bachelor's degree in nursing or other health care related field
• Must have knowledge of clinical workflows, healthcare technology, and data management to effectively bridge the gap between clinical staff and IT teams. This includes understanding EHR systems such as Epic, Cerner, or MEDITECH, as well as integration of third-party systems EHR, data analysis, and reporting using tools like Microsoft Excel and Power BI, and the ability to design and deliver effective training programs.
• Strong problem-solving, project coordination, workflow

Nice-to-haves

• Master’s degree in informatics or education (Preferred)
• 5 years clinical experience with Training, teaching, or educational facilitation experience (Preferred

Benefits

• Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development : Ongoing learning and career advancement opportunities.

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