Customer Service Representative
Ryder System, Inc. is an industry-leading logistics company that provides supply chain solutions. They are seeking a Customer Service Representative who will be responsible for managing inbound sales calls, maintaining inventory levels, and addressing customer inquiries and complaints.
Responsibilities
- Responsible for a great customer experience and ensuring concerns, issues, and disputes are resolved to the customers’ expectations
- Execute customer communication protocol
- Handle all Rental sales and the sales process for inbound calls and outbound solicitation to increase leads and new customers
- Accountable for rental truck inventory levels by coordinating with Maintenance and Asset Management to meet customer demands
- Workflow management: enhance productivity through effective scheduling and planning
- Generate purchase/repair orders and maintenance of files
- Parts management: contribute to cost containment through inventory planning and warranty
- Ensures compliance with all company, local, state, federal and other regulatory agencies policies
- Performs other duties as assigned
Skills
- H.S. diploma/GED required
- One (1) year or more in sales and/or customer service required
Benefits
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid maternity leave
Company Overview
Company H1B Sponsorship