Office / Operations Coordinator
Join Caring Transitions of Apex and Cary! Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming.
We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact.
Key Responsibilities
- Collaborate with Estate Sale and Move Managers to build and manage team schedules
- Handle inbound leads and online inquiries, routing them to the appropriate manager
- Stay informed on local market trends to support service offerings and client qualification
- Track and drive key operational performance metrics
- Schedule and conduct in-home/on-site consultations
- Maintain accurate client and contact records
- Coordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators)
- Assist with daily reports and monthly/year-end P&L statements
- Conduct post-project follow-ups with clients
- Develop and improve internal processes to increase efficiency and productivity
- Support additional operational tasks as needed
Qualifications & Skills
- Minimum 2 years of experience in operations, sales, or team leadership
- Associate’s degree or equivalent combination of education and experience
- Strong computer proficiency, including social media platforms
- Excellent verbal and written communication skills
- High level of professionalism and ethical decision-making
- Working knowledge of Microsoft Office
- Strong organizational and prioritization abilities